Millie Bongiwe

Housekeeping Department

Room Attendant, Laundry Assistant & Supervisor by Succession Plan at Birchwood Hotel (2013-02 – 2014-01)

Housekeeping Department

• Cleaning Guest Rooms According to Standard, Laundry Operations, Inspections of Rooms, Induction of a new staff, Stock order and stock control, Health and safety. Clean and service guest rooms and public areas according to standards. Replace linen, towels and guest amenities. Reporting of maintenance issues and lost property. Using all cleaning equipment and chemicals safely and correctly.

Customer Relations Assistant Grade B (Supervisor Training) at Crafters Market Carnival mall & East Rand Mall (2015-01 – 2018-01)

• Opening and Closing Of Store, Cashier & Supervisor duties, Basic Administration, Merchandising & Stock take, Handling of cash Floats and Daily Cash-Up's, Communicating with suppliers via email or telephone & ordering stock, Department management & Housekeeping

Events Coordinator & Assistant Administrator at Siyabonga Africa (2023-02 – 2024-02)

Volunteer

• Brainstorm & plan Events with task team, Events and meetings setups, Preparing and serving guests refreshments, bakery & kitchen assistant & serving students meals, Basic Admin & Reception duties, Loading students on the BMS system, Answering calls & calling students, Writing minutes for Task team

Bakery controller at Bread and Butter Bakery (Siyabonga Africa) (2024-03 – 2026-01)

• Daily Baking and bulk orders, Menu drafting, running shop daily, Marketing, Ordering stock, Merchandise, Daily sales report, costing, daily cash up, preparing refreshments for guests, event planning, Managing bakery and volunteers, preparing sandwiches and light meals for students, Compiling quotes & delivery notes, communicating with customers via emails, calls and WhatsApp. Deep cleaning & Housekeeping, stock receiving and stock control, Facilitating work experience students, Attending My SME business coaching sessions.

Baker- Checkright Springs & Heidelberg at Tailor Made Solutions (2026-01 – Present)

Occasional Casual

• Bulk baking, counting stock, packaging, rotating stock, packing stock in shelves, washing utensils, cleaning bakery and equipment.

General Assistant Casual at Pick and Pay Clothing Springs Mall

• Cashier, Merchandise, Customer service, Boxing stock, Hanging stock, flat packing, Department housekeeping.

Matric / Grade 12 – Tlakula High School (2007)

National Certificate In Accommodation Services ( NQF Level 2 ) – Birchwood Training Academy (2013-02 – 2014-01)

Fundamentals of Project Management NQF Level 4 – IOS Institute of Sport (Gibela) (2020)

National N Diploma in Hospitality and Catering Services – Ekurhuleni East TVET college (2026)

Higher Certificate in Tourism Management – University of South Africa (2026)