Minenhle Nene

Dedicated and hardworking professional with experience in retail, customer service, education support, and call centre operations. Strong communication skills with the ability to work effectively in a team environment.

Call Centre Agent at ACT Call Center (2026-01 – Present)

• Handled inbound and outbound customer calls professionally
• Resolved customer queries and provided accurate information
• Maintained records of customer interactions
• Delivered excellent customer service in a fast-paced environment

Sports Coordinator at Department of Sports, Arts and Culture (2025-01 – 2025-12)

• Organized and coordinated sports activities and events
• Assisted with scheduling and managing participants
• Promoted teamwork and community participation
• Supported administrative tasks related to events

Educator Assistant at Department of Education (2023-01 – 2023-12)

• Supported teachers with classroom activities and lesson preparation
• Assisted learners with schoolwork and maintained discipline
• Performed administrative duties such as filing and record-keeping
• Helped create a positive learning environment

Cleaner | Packer | Cashier at Spar Supermarket (2020-01 – Present)

• Maintained cleanliness and hygiene standards
• Assisted customers and handled purchases
• Operated cash register and handled transactions
• Packed goods efficiently

General Worker → Personal Assistant at Healing Hills Hospital (2017-01 – 2017-12)

• Performed cleaning and maintenance duties
• Assisted management with administrative task
• Managed schedules and office support
• Maintained professional communication

Matric Certificate – Haythorne Secondary School (2015-12)

Resource Guardianship in Nature Conservation – Southern Africa Wildlife College (2021-06)

Certificate of Achievement – Otthweba Primary School (2023-02)