call center Team Leader
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I'm Minky an accomplished and results-driven professional with over 4 and a half years of experience in call center leadership roles, I bring a proven track record of success to your esteemed organization. During my tenure at Elev8 Group, spearheading the UIF campaign, I demonstrated exceptional leadership skills and strategic acumen, resulting in significant campaign success and the honor of being awarded Best Team Leader. Subsequently, I transitioned to Multichoice, where I currently serve as a Team Leader overseeing both customer service and sales operations.
Under my guidance, my team consistently ranks as top performers, showcasing my ability to drive excellence and deliver impactful results. With a passion for leadership and a commitment to fostering a culture of success, I am poised to make a substantial contribution to your team.
Bringing over four years of comprehensive experience in call center leadership, I have honed my skills at Elev8 Group, where I led the UIF campaign from 2020 to 2023 with exceptional results. Transitioning seamlessly to Multichoice in September 2023, I continue to excel as a dedicated Team Leader, driving performance and fostering success in both customer service and sales domains. With a consistent record of achievement and a passion for driving excellence, I am well-positioned to contribute effectively to any dynamic team.
Obtained my matric in 2016 at Qoqa Secondary school, currently studying towards Business management degree at Unisa
