Miranda Botya

To work in an environment which encourages me to succeed and grow professionally where I can utilise my skills and knowledge appropriately.

Assistant educator - Magutywa PS

(2021-11 - 2022-08)

Assist the teacher with daily classroom activities.

• Support learners with classwork, reading, writing, and numeracy activities.
• Prepare and organise learning materials and classroom resources.
• Supervise learners during breaks, outings, and other school activities.
• Help maintain a clean, safe, and organised classroom environment.
• Take attendance and assist with record keeping.
• Provide one-on-one support to learners who need extra assistance.
• Encourage positive behaviour and help maintain classroom discipline.
• Assist with administrative tasks such as filing, photocopying, and data capturing.
• Support learners with the use of computers and other educational technology.
• Help set up classrooms for lessons and special events.
• Communicate learner progress or concerns to the teacher when necessary.
• Promote inclusion, respect, and a positive learning environment.
• Follow school policies and maintain confidentiality regarding learners.

Inservice training - Edgray Distributors pty ltd

(2019-02 - 2021-10)

• Assisted with daily retail store operations.
• Provided excellent customer service and handled customer enquiries.
• Processed sales transactions using the point-of-sale (POS) system.
• Received, unpacked, and organised stock deliveries.
• Monitored stock levels and assisted with inventory control.
• Merchandised products and ensured shelves were well stocked and neatly displayed.
• Assisted with pricing, promotions, and product labelling.
• Handled cash, balanced tills, and prepared daily sales reports.
• Maintained accurate business records and completed administrative tasks.
• Assisted with ordering stock and liaised with suppliers.
• Helped resolve customer complaints professionally.
• Supported the store manager with daily operational and administrative duties.
• Participated in sales and marketing activities to increase customer engagement.
• Ensured the store was clean, organised, and compliant with health and safety standards.
• Worked effectively as part of a team to achieve sales and customer service targets.

Student advisor - Gauteng city college

(2023-01 - 2026-06)

• Assisted prospective and current students with course and programme information.
• Guided students through the application, registration, and admission processes.
• Provided advice on course selection based on students' goals and interests.
• Responded to student enquiries in person, by phone, email, and WhatsApp.
• Maintained accurate student records and updated databases.
• Conducted follow-up calls with prospective students to support enrolment.
• Explained tuition fees, payment options, and institutional policies.
• Assisted with student orientation and onboarding activities.
• Recruited new students through presentations, school visits, and marketing events.
• Helped students complete application forms and submit the required documents.
• Worked with academic and administrative departments to resolve student queries.
• Monitored student progress and referred students to appropriate support services when needed.
• Prepared reports on student recruitment and enrolment activities.
• Maintained confidentiality of student information.
• Delivered professional customer service and built positive relationships with students and parents.

National N Diploma - Ingwe Tvet College (2020)