Medical Practice Manger / Administrative Manager
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Offering a solid base of medical practice experience. Additional experience gained in customer service and administration roles such as Admin Manager. Solid record of professionalism, warmth, empathy and organisation, especially in a medical practice.
Senior Front Office, Receptionist at Dr Rodriques (GP) (2024-05 – 2025-03)
Managed the front office single handedly, from 8am – 6pm for up to 7 days a week, and including the opening and running of the support office of a new affiliated practice, Evamed Rinaldo (GP and emergency care). Started out as a temporary, fill-in role, but ended up establishing and running admin and front office for the Evamed Rinaldo practice.
Senior Front Office, Receptionist at Dr Rodriques (GP) (2021-09 – 2022-10)
Provided a professional, welcoming reception desk to patients; and offered solid, reliable office and administration functions to the medical practice.
Medical Receptionist, Administrator at Dr Dhes Mari (Family Practitioner) (2020-06 – 2021-05)
Medical reception, administration, dispensing and ordering of medication, interacting with pathology labs regarding blood work and specimens, responding to patient and other calls and emails; arranging specialist appointments, reconciling accounts, following up on arrears; and opening and closing the practice. Additionally, served as an HIV/Aids care counsellor.
Receptionist, Admin Manager at Lift-Rite Inspection & Load Testing (2012 – 2020-05)
Filled a number of roles encompassing manning the reception desk, serving as the first point of contact with customers for the business; and administration (faxing documents, email correspondence with customers, typing letters, banking and cash withdrawals, and organising company filing, managing admin processes, people and tasks.
Customer Relations Representative at Audi Centre (2012 – 2012)
Sales Consultant at Avis Rent-A-Car (2011 – 2011)
Certificate in Desktop Publishing & Design – Vega Design School (2017)
Course in HIV/Aids Care & Counselling – University of South Africa (Unisa) (2014)
B.A. Degree in Human Social Sciences – Varsity College / University of South Africa (Unisa)
Matric – Amanzimtoti High School (2007)
