Miss tshimo Matlejoane

A highly motivated and customer-focused professional with over 5 years of experience in customer service, brand promotion, office administration and business operations. Experienced in managing the daily operations of an internet café, supervising staff, handling cash transactions, providing administrative support and delivering exceptional customer service. Confident communicator with excellent organizational, computer and problem-solving skills.

Dedicated to maintaining high professional standards and contributing positively to organizational success.

Internet café attendant/Manager - CRM Enterprise

(2022-01 - 2026-12)

• Managed the daily operations of the internet café
• Assisted customers with computer usage and online services.
• Provided printing, scanning, photocopying and document services.
• Maintained computers and office equipment.
• Processed customer payments and balanced daily cash transactions.
• Managed office supplies and stock levels.
• Supervised daily activities and ensured excellent customer service.
• Maintained accurate records and assisted with administrative duties.
• Ensured the café remained clean, organized and professional.
• Resolved customer enquiries and technical issues efficiently.

Promotional Model - GAPA Modelling Agency

(2020-01 - 2026-12)

• Represented leading brands during promotional campaigns and events.
• Engaged with customers to promote products and services.
• Increased brand awareness through professional product demonstrations.
• Maintained a professional image while representing clients.
• Assisted with marketing campaigns and retail activations
• Worked effectively with event teams to ensure successful campaign execution.

Director - LERUO Foundation Non-profit organization

(2025-01)

• Help oversee the foundation's activities and community programs
• Mentor and support young entrepreneurs.
• Coordinate meetings and community engagement initiatives.
• Build relationships with partners and stakeholders.
• Assist with planning fundraising and outreach activities.
• Ensure the foundation operates in line with its mission and objectives.
• Support administrative tasks and organizational planning.

National Senior Certificate - CURRO NEW ROAD (2025-12)