Mkateko Manganyi

Dedicated and results-driven Human Resources and Administration Professional with over 10 years of experience in HR administration, personnel administration, recruitment support, records management, education administration, logistics administration, reporting and compliance. Experienced in supporting more than 5,000 employees, processing PERSAL transactions, maintaining SA-SAMS records, and producing operational reports.

Return Recovery Evaluation Clerk at TFS (Takealot Fulfilment Solutions) (2023-09 – Present)

• Conduct quality assessments and recovery evaluations on returned products.
• Maintain inventory accuracy and stock records.
• Generate operational reports and support loss prevention initiatives.
• Ensure compliance with quality standards and company procedures.

Outbound Clerk at Takealot Group (2020-09 – 2023-09)

• Compiled productivity statistics for approximately 150 employees.
• Generated hourly, daily, weekly and monthly reports.
• Supported outbound processing of more than 1,000 orders daily.
• Verified orders and resolved dispatch discrepancies.

Picker & Packer at Takealot Group (2019-11 – 2020-09)

• Picked and packed customer orders accurately.
• Used RF scanners and Warehouse Management Systems.
• Performed quality checks and stock replenishment activities.

School Administration Clerk at Chamandu High School (2018-06 – 2019-05)

• Managed learner records for 329 learners using SA-SAMS.
• Generated attendance and administration reports.
• Provided administrative support to management, educators and parents.

Human Resource Provisioning Clerk at Department of Education (2016-06 – 2018-05)

• Supported HR administration for more than 5,000 employees.
• Processed 300+ PERSAL transactions and appointments.
• Coordinated recruitment and selection administration.
• Managed confidential personnel records and compliance documentation.

Diploma in Human Resource Management – South West Gauteng TVET College (2016 – 2019)

National Senior Certificate – Khatisa High School (2010 – 2010)