Mncedi Advocate

Detail-oriented IT Technician and Administrator

Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since March 3, 2026

SAP Workflow Navigation & TroubleshootingSAP ERP Systems

About

Detail-oriented IT Technician and Administrator with 5 years of hands-on experience in troubleshooting, system maintenance, and user support. Skilled in managing both hardware and software issues, optimizing system performance, and ensuring smooth IT operations. Known for clear communication, fast problem resolution, and a proactive approach to minimizing downtime. Eager to contribute to tech-driven environments and continuously upskill.

Experience

IT Technician / Admin - CJP Chemicals - 60 Electron Ave, Isando, Johannesburg, 1600

(2021-04-01)

Provide technical support to over 185 users across departments, ensuring minimal disruption.
Maintain and upgrade hardware including workstations, printers, and networking equipment.
Monitor and manage system security, backups, and patching procedures.
Administer user accounts, permissions, and group policies via Active Directory.
Collaborate with vendors and service providers to resolve escalated issues.
Document technical procedures and maintain system logs for audit purposes.
Train non-technical staff on best practices and basic IT troubleshooting.
SAP Workflow Navigation & Troubleshooting
SAP ERP Systems

Education

National Senior Certificate - General Education - Republic of South Africa (2013-12)

Skills

Detail-oriented IT Technician and Administrator

Reviews

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Dear Recruitment Team, I hope this message finds you well. I am writing to express my interest in the above mentioned position as advertised. Please find my resume, cover letter, and qualifications attached for your review. With experience as an Administrative Assistant and currently serving as an Admin/Receptionist at Middelburg Observer, a leading newspaper, media distributor, and news publisher, I have developed strong organizational, communication, and multitasking skills. I am confident that my background and expertise make me a strong candidate for this role. I am eager to contribute to your team and currently available, Contract ends in January 2026 .Willing to relocate. Thank you for considering my application. I look forward to the possibility of discussing how my experience aligns with your needs. Warm regards, Reginah M Gama.

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