Moeketsi Mohanoe

To enhance my professional skills, capabilities, and knowledge in an organisation that recognises the value of hard work and trusts me with responsibilities and challenges.

Cashier at Retail Solutions (2018-07 – 2023-10)

• Provided excellent customer service by greeting customers, answering questions, and assisting with store policies.
• Processed sales transactions by scanning items, calculating totals, and handling payments.
• Bagged and wrapped purchased items appropriately.
• Processed returns and exchanges of merchandise.
• Counted cash and balanced the register drawer at the end of each shift.
• Maintained accurate records of receipts, withdrawals, and transactions.
• Accepted and processed coupons correctly.
• Provided customers with the correct change.
• Maintained a professional appearance and positive attitude at all times.

General Assistant at Makro (2023-10 – Present)

• Process sales transactions and handle customer enquiries and complaints.
• Monitor and maintain high levels of customer satisfaction.
• Enter sales, refunds, and exchanges into the register system.
• Process credit and debit card payments accurately.

Forklift (Counter Balance) Operator at Makro (2023-10 – Present)

• Efficiently move products from storage to loading vehicles.
• Operate forklifts safely and efficiently.
• Ensure products are safely stored and free from damage.
• Conduct stock counting and maintain accurate records.
• Use radio frequency equipment for picking, receiving, loading, and stock placement.
• Adhere to all health and safety regulations.
• Support and assist new forklift drivers and warehouse employees.
• Perform production mixing, batching, and milling.
• Receive, pack, and pick stock efficiently.

Matric in Grade 12 – Ephes Mamkeli Secondary School (2014)