Credit Control and Collections
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Ability to function effectively in a matrix structure Demonstrate the ability to plan, prioritise, co-ordinate and manage multiple initiatives Roficient inteam player, approachable, ability to share and consult others Ability to work well in teams to accomplish a common goal Ability to work under extreme pressure Ability to question conventional approaches, explore alternatives and respond to challengers with innovative solutions or services Excellent communication skills Enjoys new challenges Enjoys sharing knowledge and obtaining knowledge from others. Excellent time management and work planning skills
Collecting arrear payments from clients, loading PTP, following up on PTP prior to the due date, handling client queries professionally & timeously, providing excellent customer services and going the extra mile and exceeding customer expectations. Meeting monthly collections targets, ordering relevant system generated letters relating to specific accounts and ensuring the letters are signed and mailed to the relevant client/customer. I have worked in soft collections, pre-legal as well as the legal department, including written off accounts.
Matric at Westbury Senior Secondary School, Johannesburg Gauteng.