BANKING AND INVESTEMNT
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Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training,
managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Worker with top-notch administrative skills and solid background in banking. Surpasses business targets while satisfying diverse customer demands. Independently handles clerical tasks, including routing correspondence and coordinating travel arrangements to keep business operations smooth.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and delivered engaging sales presentations to convey product benefits.
Implemented marketing strategies and techniques,
increasing revenue and customer satisfaction.
Pursued minimum of 300 new leads each month.
Recommended accurate and effective solutions to customers after identifying problems.
Helped resolve client problems quickly with superior customer service.
Completed customer contracts and warranties as part of administrative aspects of sales.
