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Monica Ditshitso

Monica Ditshitso

Call Centre Agent

Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since February 25, 2023
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About

I am ambitious, passionate dedicated hardworking person with ability to give every effort to my task and unafraid of challenges

Experience

Handling inbound calls-Solving queries from Vodacom customers-Assisting prepaid customers-making sure that customers are always satisfied

Processing claims- Solving and understanding customers queries-Updating and capturing insurance-Follow up on customers insurance claims-Admin

Education

Working with electrical wires

Fixing electrical appliances

Working on the main boards and generators

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