Monique Cockcroft

Detail-driven administration and database professional with over 12 years' experience managing large-scale student information systems, safeguarding data integrity and delivering executive-level support in a demanding secondary school environment. Specialist in database administration, statutory compliance reporting and multi-stakeholder communication, with an unbroken record of meeting government reporting deadlines. Accustomed to working autonomously, owning end-to-end processes and being the single point of accountability for organisation-wide data.

Bilingual (English and Afrikaans), fully equipped for remote work and available to align with UK business hours.

Database Administrator, Executive Assistant & Administration Officer - Hoërskool Birchleigh - Kempton Park, South Africa

(2013-01)

Sole custodian of the school's central databases and primary administrative support to the Principal, responsible for the accuracy of records for 2000 learners and 122 staff, and for all statutory submissions to the Gauteng Department of Education.

• Administer and Maintain student and parent records across two management information systems (SA-SAMS and SASPAC), consistently maintaining data accuracy above 100% and eliminating duplicate and incomplete records through scheduled validation cycles.
• Prepare and Submit quarterly academic results and compliance returns to the Gauteng Department of Education, achieving a 100% on-time submission record across consecutive reporting cycles.
• Generate Management performance, absenteeism and trend-analysis reports for Heads of Department and senior leadership, converting raw database output into clear insights used to guide intervention strategies.
• Manage the full admissions cycle for all year groups - processing approximately 500 applications annually, verifying supporting documentation, corresponding with applicants and ensuring compliance with government admissions regulations.
• Compile Evidence data and documentation for government audits and inspections, with all submissions accepted without material findings.
• Act as the central communication hub between departments, staff, parents and the Department of Education, issuing bulk SMS and email notifications to a database of 2122 recipients on attendance, welfare and operational matters.
• Provide comprehensive support to the Principal, including diary and meeting management, confidential correspondence, and preparation of documentation for governance meetings.
• Handle all employment administration with the Department of Education, covering appointments, contracts, leave records and payroll-related documentation.
• Train and Support colleagues on correct data-entry procedure and produced internal guidance to standardise practice and reduce error rates at source.
• Assess and Process financial-assistance and fee-exemption applications, assessing supporting evidence and maintaining accurate, auditable records.

Diploma - Sport Science - University of Pretoria (2024-01 - 2025-12)

ABET Bridging Year, Bachelor of Education - Education - University of South Africa (UNISA) (2015-01 - 2015-12)

National Senior Certificate - Matric - Hoërskool Jeugland (2012-01 - 2012-12)