Business Administrator
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Confident, successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.
I'm Moreblessings Maseko, a results-oriented professional with a Bachelor's degree in Business Administration, specializing in Strategic Management, Operations, Consumer Behavior, and Finance Theory. I bring a proactive approach and a keen eye for market dynamics, having navigated various roles in the banking and financial services sector.
At Standard Bank, I excelled as a Universal Banker, adept at handling diverse customer needs and spearheading projects to streamline processes and drive efficiency. As a Customer Liaison Officer, I enhanced customer experiences by facilitating their transition to digital channels.
My foundational experience includes a learnership at Standard Bank, where I developed a strong understanding of compliance and risk management. I've also pursued continuous learning, obtaining certifications in Banking Sales Excellence, Governance, Risk, and Compliance to stay abreast of industry trends.
Additionally, my internship at Santam Insurance equipped me with invaluable customer service skills, efficiently handling inquiries, resolving complaints, and facilitating claims processing.
Bachelors of Business Administration, Cti education group
