Site manager - Quest Service Station Virginia - Virginia
(2023-10)
Opening up a new brand, Quest Centre that includes x6 different types of outlet stores and a Quest fueling station with a convenient store in the Virginia surroundings that already consists of 6 well branded fueling station. Got the site to pump 130000lts a month. For this little site with its 3 island approached all the local businesses in the surroundings with a business proposal and made a good relationship of regular truck companies to put in large amount of diesel.
- General Forecourt operations
- General Shop operations
- General Administration in all sections
- All disciplinary matters
- Signing of contracts of employment
- General decision making
- Recruitment and selection of staff
- Giving out training
- Counselling of staff
- Job evaluations
- Performance and appraisals
- Implementation of policies
- Attending CCMA and Labour court
- Month end deadlines and schedules
- Site presentations
- Safe control and expenses
- Petty cash management
- Customer service
- Daily recon
- Daily cash register
- All maintenance matters
- Clock ins and clock outs
- Payroll
- Awols
- AOD's
- Chasing monthly targets
- Keeping track and forecasting of fuel
- Ordering and paying fuel
- Keeping track of ledger-creditors and debtors
- Order of stock
- GRV
- Credit notes
- Payments
- Daily high risk counts
- Weekly and monthly counts
- Keeping the whole Centre clean and maintained
- Sorting out all problems and customer related queries and requirements
Site Manager (4th site assignment) - ZRP – Zululand Retail Petroleum - Multiple locations (Esikhaweni, Ngwelezane, Pongola, Bethlehem, Bloemfontein)
(2021-10 - 2023-09)
This was the 4th site cleaning out old habits and implementing the Code of Conduct for the company and making sure everyone follows the Policy and Procedures consistently. Helped sites achieve targets and grow after looting took place. Included converting OK Express Markets into OK Mini Markets.
The previous 3 sites had OK Mini markets (including butchery, hot foods and bakery) and QSR's (Steers, Debonair's, Maxis Barcelo's), and liquor stores (Bottle stores). Started at Esikhaweni, transferred to Ngwelezane, transferred again to Pongola and then back in the FreeState for the Bethlehem site and assisted every second week the Bloemfontein site.
ENGEN 1PLUS, SITE MANAGER - ZRP – Zululand Retail Petroleum - Bethlehem, Free State
(2021-10 - 2023-09)
- General Forecourt operations
- General Quick Shop operations
- General Bakery operations
- General Barcelo's operations
- General Administration all sections
- All disciplinary matters
- Signing of contracts of employment
- General decision making
- Recruitment and selection of staff
- Giving out training
- Counselling of staff
- Job evaluations
- Performance and appraisals
- Implementation of policies
- Attending CCMA and Labour court
- Month end deadlines and schedules
- Site presentations
- Safe control and expenses
- Petty cash
- Customer service
- Daily recon
- Daily cash register
- All maintenance matters
- Clock ins and clock outs
- Awols
- AOD's
- Chasing monthly targets
- Excellent site ratings in all areas
GENERAL MANAGER - CITYBUG SHUTTLE SERVICE - Bloemfontein, Free State
(2020-03 - 2021-09)
- Opening and closing of site
- Daily meetings with all staff
- Managing and overseeing the day-to-day operations of the site
- Planning and scheduling of daily operations
- Productivity of drivers and the vehicles
- Bookings and payments of the consultants
- Pushing consultants to achieve their daily and monthly targets
- Overall maintenance of vehicles
- Overseeing and manage own fleet of vehicles: wash bay, breakdowns
- Manage diesel consumption
- Management of drivers performance
- Weekly monitoring of their consumption per km
- Daily debrief
- Solving queries
- Daily Client service on the frontline
- Solving challenges and queries to reduce complaints
- Vehicle maintenance
- Management of driver hours
- Consultants hours
- Manager hours
- Maintenance hours
- General Worker hours
- Cultivate a working relationship with all stakeholders
- Plan and manage performance
- Skills development and team motivation
- Achieve efficacies and increase competencies
- Address employee's issues or grievances
- Managing all staff leave and overtime
- Route planning
- Site management and maintenance
- Debrief daily paperwork
- Manage own development to increase own competencies
- General decision making
- Doing cash up recons
- Handling daily petty cash
- Expenses and safe control
- Doing quotations
- Answering phone calls
- Signing of new and old contracts of employments
- Recruitment and selection of staff
- Giving out training
- Counselling of staff
- Job evaluations
- Performance and appraisals
- Implementation of policies
- All admin duties and filing
- All disciplinary matters
- Doing CCMA matters
- Achieving month end deadlines, targets and schedules
- Doing all maintenance matters
- Advertising
- Community involvement
ASSISTANT MANAGER - CRAZY PLASTICS - Bloemfontein, Free State
(2019-10 - 2020-02)
- Opening and closing of store
- Daily meetings with all staff
- Monitoring front-end controller in all her duties
- Doing cash up recons
- Handling daily petty cash
- Expenses and safe control
- Doing quotations
- Answering the phone
- Daily customer service
- Handling customer complaints
- Signing of new and old contracts of employments
- All admin duties and filing
- Monitoring receiving manager in all his duties from receiving stock to capturing the stock
- Keeping the store room tidy
- Merchandising the floor up to standards
- Keeping staff positive and motivated
- Doing monthly staff roosters
- Doing CCMA matters
- Achieving month end deadlines, targets and schedules
- Doing all maintenance matters
- Assisting the buyer in all orders
- Doing stake takes
MANAGER - SHELL ULTRA CITY FUEL STATION - Bloemfontein, Free State
(2015-03 - 2019-09)
- General Forecourt operations
- General Select operations
- General Torrador operations
- General Steers operations
- General Administration off all the sections
- All disciplinary matters
- Monthly duty roosters
- Signing of new and old contracts of employment
- General decision making
- Recruitment and selection of staff
- Giving out training
- Counselling of staff
- Job evaluations
- Performance and appraisals
- Implementation of policies
- Attending CCMA and Labour court matters
- Overall maintenance of vehicles
- Overseeing and manage own fleet of vehicles
- Month end deadlines and Schedules
- Safe control
- Expenses (Petty Cash)
- Customer service
- Daily recon
- Daily cash register
- All maintenance matters
- Keeping employees motivated
- Advertising
- Community involvement
GENERAL MANAGER - ENGEN ONE STOP FUEL STATION - Bloemfontein, Free State
(2014-01 - 2015-02)
- General Forecourt operations
- General Quick Shop operations
- General Corner Bakery operations
- General Wimpy operations
- General Administration all sections
- All disciplinary matters
- Monthly duty roosters of over 150 staff members
- Signing of contracts of employment
- General decision making
- Recruitment and selection of staff
- Giving out training
- Counselling of staff
- Job evaluations
- Performance and appraisals
- Implementation of policies
- Attending CCMA and Labour court
- Month end deadlines and schedules
- Safe control and expenses
- Petty cash
- Customer service
- Daily recon
- Daily cash register
- All maintenance matters
QUICKSHOP MANAGER - ENGEN ONE STOP FUEL STATION - Bloemfontein, Free State
(2012-03 - 2014-12)
- Orders of stock
- Dispatch of stock
- Receiving stock
- Capturing stock
- Run merchandise operations
- Run cashier operations
- Stock counts
- Stock controls
- Month end filling administration
- Daily recons
- Monthly deadlines
- Monthly targets
- Giving training
- All maintenance matters
- Run Engen operations
- Run Wimpy operations
ADMIN MANAGER - OUTDOOR WAREHOUSE - Bloemfontein, Free State
(2010-01 - 2012-02)
- Run till operations
- Run receiving operations
- Run dispatch operations
- Cash drops and pickups
- Month end schedules
- Reports deadlines
- Month end filling
- Stock counts
- Job evaluations
- Giving training
- Advertising
- Administration
- All maintenance matters
SALES ASSISTANT - OUTDOOR WAREHOUSE - Bloemfontein, Free State
(2009-01 - 2010-12)
- Merchandising stock
- Monthly targets
- Stock counts
- Advertisings
- Cashier and receiving duties
RECEIVING MANAGER - OUTDOOR WAREHOUSE - Bloemfontein, Free State
(2008-01 - 2009-12)
- Receiving stock
- Dispatched stock
- Capturing stock
- Merchandising stock
- Stock counts
- Month end duties
- Administration
- Sales assistant duties
- Cashier duties
