Morne van Oordt

Senior Corporate Instructional Design and Systems Training Specialist with over 20 years' experience delivering learning, enablement, and change interventions for large-scale enterprise transformations. Extensive expertise in SAP Retail, SAP CRM, POS modernisation, ERP enablement, and organisational change, with a proven track record across major implementations for Shoprite Group, Engen, Coca-Cola CCBA, and Sanlam. Recognised for translating complex systems and business processes into clear, role-based learning solutions that drive adoption, performance, and measurable business outcomes.

Master

Train-the-Trainer certified with strong stakeholder engagement, facilitation, and analytical capabilities.

Instructional Designer / Photographer at ASIC Media (2026-08 – Present)

• Design and deliver structured learning programmes focused on social media, branding, marketing, and content creation.
• Conduct learning needs analysis for small businesses, entrepreneurs, and internal teams.
• Develop learner personas and progressive learning pathways (Beginner → Advanced).
• Facilitate live workshops, group sessions, and one-on-one coaching engagements.
• Deliver professional photography services for business profiles, events, and brand content.

Instructional Designer / Systems Trainer at Shoprite Group (2021-01 – 2025-07)

Delivered end-to-end training enablement for the Nova POS Programme, supporting UNIQ cashless stores and multi-banner retail operations.

• Designed and developed Quick Reference Guides, troubleshooting materials, and video learning assets for POS, Cash Management, and User Management modules.
• Facilitated classroom training across Western Cape, Gauteng, KwaZulu-Natal, and Africa divisions (Namibia, Botswana, Eswatini).
• Provided go-live and post-go-live in-store support, ensuring operational stability and user confidence.
• Led Train-the-Trainer sessions, enabling knowledge transfer and scalability.
• Acted as liaison between Business Analysts, Change Management, Implementation Managers, and store operations.
• Delivered national and regional reporting to project leadership.

Instructional Designer / Systems Trainer at Shoprite Group (2021-01 – 2021-08)

SAP SuccessFactors Project

• Designed learning approach and supporting materials for SAP SuccessFactors rollout.
• Validated business processes against BA documentation.
• Developed concise user-focused training artefacts.

Senior Facilitator / Divisional Team Lead at Shoprite Group (2020-07 – 2020-12)

Xtra Savings Rewards Programme

• Led divisional training for Northern Cape and Free State regions.
• Facilitated virtual training for senior management and enablement teams.
• Coordinated regional rollout strategy and training delivery.
• Contributed to signing up 7 million members in under 7 weeks.

Content Developer at Coca-Cola CCBA (2019-12 – 2020-02)

Microsoft D365 Project

• Developed system training materials for Microsoft D365.
• Supported UAT testing and advised on training methodologies.
• Collaborated with cross-functional stakeholders.

Retail Change Consultant / Trainer at Shoprite Group (2016-06 – 2018-11)

COR3 SAP Retail Project

• Delivered SAP Retail training across South Africa, Zambia, Namibia, and Malawi.
• Led training teams and supported enterprise rollout strategy.
• Designed learning content with L&D teams using Articulate.
• Supported adoption through embedding strategies and usage management.

CRM Consultant / Trainer at Engen (2014-01 – 2015-03)

SAP CRM (MyCustomer Programme)

• Delivered national SAP CRM training for Customer Relationship and Opportunity Management.
• Facilitated senior leadership and sales management enablement.
• Managed UAT processes and CRM data integrity initiatives.

Systems Trainer at Sanlam

Desktop Strategy Implementation (DSI)

• Delivered national training for new system processes.
• Designed training materials and rollout plans in collaboration with project leadership.

Project Manager / Analyst Roles at Various (ICT, Education & Printing Industries)

Earlier Career (Condensed)

• Led ICT enablement projects, community connectivity initiatives, and education technology programmes.
• Developed data-driven analysis tools for waste reduction and performance optimisation, delivering significant cost savings.

ERP Foundation Certification in Enterprise Resource Planning – Centre for ERP in Africa (CERPIA), CPUT

Master Train-the-Trainer Certification in Adult Learning Principles, Facilitation, Learning Design, Evaluation – Frank Julie & Associates

Higher Diploma in Education 3 in Psychology, Sociology, Research Methodology – University of the Western Cape