Mosley Khuzwayo

Dedicated and results-driven Debt Collection Specialist with over 8 years of experience in debt recovery, client communication, collections management, and customer service. Skilled in negotiating payment arrangements, managing high-volume accounts, maintaining compliance standards, and achieving collection targets while delivering excellent customer service.

Debt Collector at SSD Shapiro Shaik Defries (Pty) Ltd (2017-12 – 2026-03)

• Managed overdue accounts and collections on behalf of clients.
• Negotiated payment arrangements and settlements with debtors.
• Maintained accurate records of customer interactions and payment commitments.
• Handled customer queries and resolved account-related issues professionally.
• Monitored accounts to ensure timely follow-up and recovery actions.
• Worked towards achieving monthly collection targets and business objectives.
• Collaborated with colleagues to improve collection performance and customer satisfaction.

National Senior Certificate in Matric (2008)