Mothiba Matlou

My experience as Call Center Agent or Customer service taught me to Work with different personality on different dynamics. I have dealt with Customera from South Africa as well as American Customers. I am confident that I have knowledge and Skills to professionally fulfill the position as required by the organization.

I have learned to be jn control of every situations that seek to get out of hands, I am eager to enhance and refine my personal development within the organization and take on the challenges that lie ahead.

Call Center Agent - Nutun BPO - Santon

(2025-09)

• Work as Customer service skill, for American Customers.
• Works from billing department, help customer analysis the bill.
• Help Customer with payment plan to keep their service.
• Taking payments and restore services

Call Center Agent - Landau Attorneys - Randburg

(2021-03 - 2025-09)

• Call debtors to help them with payment plan so settle their Medical bills.
• Assist Debtor understand the impact of debt on their credit profile.
• Help Debtors by scheduling the payment plan they qualify for to ensure account/bills are up-to-date.

Matriculation - Marobathota High school (2012-01 - 2017-12) Limpopo, Moria