Mothusi Bappela

Results-driven Sales and Customer Service Professional with over 10 years of experience in retail, sales, and operations. Proven ability to drive revenue, deliver excellent customer experiences, and manage store operations efficiently. Strong background in upselling, team leadership, and product knowledge.

Designer Advisor (Sales Consultant) - Tile Africa

(2021-03 - 2025-03)

• Assisted customers with product selection and increased sales
• Managed showroom floor planning and merchandising
• Supported warehouse operations and stock control
• Participated in marketing and promotions

Shift Manager - Ster-Kinekor

(2013-06 - 2020-01)

• Supervised daily operations and staff
• Managed cash handling and POS systems
• Delivered excellent customer service
• Supported promotions and sales initiatives

NQF Level 4 Learnership - Retail & Warehouse - SITA Program (2023 - 2024)

Matric - Thaba Jabula Secondary School (2012)