Mpho Kanono

Knowledgeable Coordinator with solid foundation in clinical procedures and patient care management. Proven track record of supporting healthcare teams in delivering high-quality patient outcomes. Demonstrated ability in patient assessment and medical documentation, showcasing excellent teamwork and communication skills.

Clinical professional with comprehensive experience in patient care, medical assessments, and treatment planning. Skilled in collaborating with multidisciplinary teams to optimize patient outcomes and adapt to changing clinical needs. Strong analytical, organizational, and communication abilities.

Prepared to contribute to dynamic healthcare environment.

Clinical Associate - QuadCare Clinic - Modimolle, South Africa

(2022-05)

Clinical professional providing patient-centered care across all ages. Competent in patient assessment, diagnostic procedures, and therapeutic interventions with demonstrated focus on quality assurance and patient satisfaction.

• Patient centered consultations across all ages
• Identifying patient's needs and problems
• Taking relevant history and perform physical examination
• Applying and utilizing diagnostic tools effectively
• Capturing patient records on various electronic platforms
• Assist in diagnostic and therapeutic procedures
• Applying Batho Pele and other ethical principles
• Use appropriate referrals where necessary
• Apply appropriate and sensitive attitude towards the patient, family, communities and colleagues
• Considering preventative, promotion, curative and rehabilitative aspects of care in the management plan
• Implement appropriate triage to the management of the patient
• Performing medical and surgical interventions (VMMC) in accordance with my capabilities under the supervision of the medical practitioner
• Interpret medical results of relevant special investigations in common conditions in consultation with the supervising doctor
• Identifying high risk situations and conditions in a patient and take appropriate action or refer to higher centres
• Constantly writing reports and providing reports
• Participated in interdisciplinary team meetings to discuss complex patient cases and develop holistic treatment strategies that addressed all aspects of their care
• Exceeded quality assurance goals with diligent attention to accuracy in the completion of all documentation related to patient care activities
• Enhanced patient care with thorough documentation of medical histories, treatment plans, and follow-up appointments
• Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations
• Provided high-quality patient care by maintaining up-to-date knowledge on clinical best practices through continuous professional development
• Perform minor procedures independently according to scope of practice
• Investigate patients well being and perform follow up treatment after initial care/consultation
• Communicate adequately with supervising doctor as a supervised practitioner
• Use various electronic material and data capturing available tools and applications
• Keeps abreast with new treatment updates, medical breakthroughs, medical conditions and keeping up with CPD obligations of HPCSA
• Keep stock orders, update it regularly and replenish according and timeously according to protocols
• Attends professional meetings internally and externally
• Conducts meetings with relevant stakeholders whenever necessary with guide of supervising Dr
• Establish and maintain healthy working relationships internally and externally
• Communicate effectively with all stakeholders including clients families and referring Drs
• Keeps neat and well elaborated records of our clients electronically and hardcopies
• Assist supervising Dr with necessary research and updates of community illnesses, clinic challenges and associating colleagues to improve where necessary
• Work well with marketing team to participate in community events, record and give adequate feedback to company management

Rustenburg Regional Coordinator - Anglo America - Rustenburg, South Africa

(2020-04 - 2022-02)

Coordinated Community Orientated Primary Care (COPC) programs across the Rustenburg region. Managed clinical associates and community health workers, evaluated performance indicators, and facilitated inter-institutional collaboration for primary health care initiatives.

• Active member and the custodian of Community Orientated Primary Care (COPC)
• Manage and support Clin A colleagues
• Manage and evaluate Key Performance Areas (KPAs and KPIs) and Indicators for Clin As and CHWs
• Communicate with various Principal Stakeholders for cooperation, coordination and collaboration of programs
• Providing feedback to and from Department of Health North West and Limpopo representatives and UP
• Communicate with UP COPC Management to advance COPC and We Care Programs
• Empower Clin A colleagues with continuous working progress
• Arrange for work integrated learning for various partners on COPC and Primary Health Care modules
• Provide feedback and writing reports on stipulated electronic platforms provided daily

Spiritual Care Coordinator - UP COPC Management

(2021-06 - 2022-12)

Coordinated spiritual care initiatives and programs. Collaborated with management and colleagues to establish and advance spiritual support services across various organizational levels.

• Planning spiritual leadership programs with UP COPC Management
• Communicating with management on spiritual carte coordination programs
• Arranging ground level spiritual upliftment programs for colleagues
• Communicating with management on establishing spiritual care in various work levels and areas
• Working wit various colleagues and institutions on spiritual empowering platforms

Multiple Healthcare Roles - South Africa National Defence Force - South Africa

(2003-01 - 2019-12)

Served in various emergency medical and healthcare capacities within the SANDF, including emergency care, flight medical operations, VMMC services, and HIV/AIDS research and management.

• Ambulance Emergency Assistant
• Diving Emergency Care Assistant
• Flight Medical Assistant
• Operational Emergency Care Practitioner
• VMMC courses
• VMMC CQA and CQI Assessor
• Assistant Researcher (HIV/AIDS) to Lt Col (Dr) Netangaheni
• PALSA
• GAHC

Master of Science - Specialising in COPC Public Health - University of Pretoria (2027-06)

PgDip - Public Health - UNISA (2023-01)

Bachelor's Degree - Clinical Medical Practice - University Of Pretoria (2012-01)

Grade 12 - Biology, Mathematics, Physical Science, Sesotho, English, Afrikaans - Dr Reginald Cingo (2000-01)