Clinical Associate - QuadCare Clinic - Modimolle, South Africa
(2022-05)
Clinical professional providing patient-centered care across all ages. Competent in patient assessment, diagnostic procedures, and therapeutic interventions with demonstrated focus on quality assurance and patient satisfaction.
- Patient centered consultations across all ages
- Identifying patient's needs and problems
- Taking relevant history and perform physical examination
- Applying and utilizing diagnostic tools effectively
- Capturing patient records on various electronic platforms
- Assist in diagnostic and therapeutic procedures
- Applying Batho Pele and other ethical principles
- Use appropriate referrals where necessary
- Apply appropriate and sensitive attitude towards the patient, family, communities and colleagues
- Considering preventative, promotion, curative and rehabilitative aspects of care in the management plan
- Implement appropriate triage to the management of the patient
- Performing medical and surgical interventions (VMMC) in accordance with my capabilities under the supervision of the medical practitioner
- Interpret medical results of relevant special investigations in common conditions in consultation with the supervising doctor
- Identifying high risk situations and conditions in a patient and take appropriate action or refer to higher centres
- Constantly writing reports and providing reports
- Participated in interdisciplinary team meetings to discuss complex patient cases and develop holistic treatment strategies that addressed all aspects of their care
- Exceeded quality assurance goals with diligent attention to accuracy in the completion of all documentation related to patient care activities
- Enhanced patient care with thorough documentation of medical histories, treatment plans, and follow-up appointments
- Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations
- Provided high-quality patient care by maintaining up-to-date knowledge on clinical best practices through continuous professional development
- Perform minor procedures independently according to scope of practice
- Investigate patients well being and perform follow up treatment after initial care/consultation
- Communicate adequately with supervising doctor as a supervised practitioner
- Use various electronic material and data capturing available tools and applications
- Keeps abreast with new treatment updates, medical breakthroughs, medical conditions and keeping up with CPD obligations of HPCSA
- Keep stock orders, update it regularly and replenish according and timeously according to protocols
- Attends professional meetings internally and externally
- Conducts meetings with relevant stakeholders whenever necessary with guide of supervising Dr
- Establish and maintain healthy working relationships internally and externally
- Communicate effectively with all stakeholders including clients families and referring Drs
- Keeps neat and well elaborated records of our clients electronically and hardcopies
- Assist supervising Dr with necessary research and updates of community illnesses, clinic challenges and associating colleagues to improve where necessary
- Work well with marketing team to participate in community events, record and give adequate feedback to company management
Rustenburg Regional Coordinator - Anglo America - Rustenburg, South Africa
(2020-04 - 2022-02)
Coordinated Community Orientated Primary Care (COPC) programs across the Rustenburg region. Managed clinical associates and community health workers, evaluated performance indicators, and facilitated inter-institutional collaboration for primary health care initiatives.
- Active member and the custodian of Community Orientated Primary Care (COPC)
- Manage and support Clin A colleagues
- Manage and evaluate Key Performance Areas (KPAs and KPIs) and Indicators for Clin As and CHWs
- Communicate with various Principal Stakeholders for cooperation, coordination and collaboration of programs
- Providing feedback to and from Department of Health North West and Limpopo representatives and UP
- Communicate with UP COPC Management to advance COPC and We Care Programs
- Empower Clin A colleagues with continuous working progress
- Arrange for work integrated learning for various partners on COPC and Primary Health Care modules
- Provide feedback and writing reports on stipulated electronic platforms provided daily
Spiritual Care Coordinator - UP COPC Management
(2021-06 - 2022-12)
Coordinated spiritual care initiatives and programs. Collaborated with management and colleagues to establish and advance spiritual support services across various organizational levels.
- Planning spiritual leadership programs with UP COPC Management
- Communicating with management on spiritual carte coordination programs
- Arranging ground level spiritual upliftment programs for colleagues
- Communicating with management on establishing spiritual care in various work levels and areas
- Working wit various colleagues and institutions on spiritual empowering platforms
Multiple Healthcare Roles - South Africa National Defence Force - South Africa
(2003-01 - 2019-12)
Served in various emergency medical and healthcare capacities within the SANDF, including emergency care, flight medical operations, VMMC services, and HIV/AIDS research and management.
- Ambulance Emergency Assistant
- Diving Emergency Care Assistant
- Flight Medical Assistant
- Operational Emergency Care Practitioner
- VMMC courses
- VMMC CQA and CQI Assessor
- Assistant Researcher (HIV/AIDS) to Lt Col (Dr) Netangaheni
- PALSA
- GAHC
