Mpho Letsoalo
Manager Customer Service
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About
I have dynamic results driven through the chain of supply chain for 6 years within customer service centre managing and overseeing the entire in and outbound supply chain. With a proven record of optimizing supply chain operations to support the Volvo Group of companies efficiently. Maintaining competitive business offering through a tailored approach towards specific brands and committed to shaping sustainable transport solutions and leveraging next-generation technologies to make a global impact.
Driving wholesale development with the respective brands, highlighting changes in parts volume, ordering trends and dealer behaviour to support marketing initiatives and directives. Ensuring the exports market flow is receiving excellent service within chain of Volvo group. Mostly I believe in continuous improvement throughout the supply chain segment, sharing of best practices using value stream mapping and kaizen methodologies