Mpho Modise

Highly motivated individual with a solid foundation in the South African secondary education curriculum, demonstrating keen analytical skills and a commitment to lifelong learning.

Guest assistance manager - Sekgome resort, Gauteng - Gauteng

(2023-12)

• Managed guest inquiries and resolved complaints promptly to ensure a positive experience for all visitors.

Call centre agent - Autoboys, Randburg - Randburg

(2022-12 - 2023-12)

• Handled inbound and outbound customer calls efficiently, providing prompt and accurate information regarding products and services.
• Utilized persuasive communication skills to upsell services during calls, increasing revenue.

Sales agent - Windscreen distributor, Kempton park - Kempton park

(2024-06 - 2024-10)

• Identified and pursued new sales opportunities through cold calling and client visits across the Soweto region.
• Developed and maintained strong client relationships to drive repeat sales in Kempton Park.

Matric - Mphethi Mahlatsi, Orange Farm, Gauteng (2015-01 - 2020-12)

Administration - Bestmed, PTA (2021-02 - 2022-06)