Mpho Molefe

I have over 8 years customer service call centre expirience ,2 full years in a BPO call centre environment servicing USA clients.

I have excellent conflict resolution skills, i have great passion for customer service,amazing communication skills both verbal and written and the willingness to learn new product .

I have worked for standard bank of South Africa as a customer service Counsultant aand recently worked for Comcast (merchants) as a billings customer service agent with upselling and retention skill.

I have completed my matric (Grade12)