Human Resource Assistant at Ministry of Education and Training (2020-01 – 2023-12)
- Provided administrative support to the HR department, ensuring compliance with HR policies.
- Scheduled meetings for contract signing and managed new hire documentation.
- Maintained HR databases and accurate employee records, including contracts and performance evaluations.
- Assisted in employee relations, payroll administration, and benefits processing.
Administrative Assistant at Thaba-Bosiu Cultural Village (2017-01 – 2017-12)
- Coordinated booking logistics for conferences, workshops, and cultural events, ensuring seamless communication between client organisations (NGOs, CSOs, corporates) and internal teams (catering, accommodation, events).
- Managed event documentation and reporting, including quotation preparation, service agreements, invoices, and post-event evaluations to ensure compliance with organisational standards.
- Maintained an accurate client database and sales records, streamlining follow-ups and improving client retention through timely, well-organised communication.
- Provided administrative support to the marketing and sales department, including minute-taking, procurement requisitions, and internal scheduling, contributing to improved operational efficiency.
Public Relations Manager at Consortium of Lesotho Youth Organisations (CLYO) (2016-01 – 2020-12)
- Led strategic engagement with over 50 youth-focused NGOs and CSOs to align advocacy and development agendas.
- Spearheaded the proposal-writing process for local and international donors to support youth empowerment projects.
- Collaborated with member organisations to compile funding needs, resulting in successful fundraising drives exceeding LSL 500,000 in combined program support from UN to ensure National reforms doesn't exclude youth opinions.
- Built partnerships with corporate sponsors and CSOs to fund events such as Youth Month Campaigns and National Youth Dialogue forums.
- Led strategic communications and stakeholder outreach for national reform dialogues, positioning CLYO as a key civil society voice.
- Trained and mentored youth leaders in advocacy, grant proposal development, and organisational communication.
- Developed communication strategies and oversaw campaigns amplifying youth voices in national policy.
- Coordinated dialogue between government ministries, civil society, and youth groups during Lesotho's national reforms.
- Presented policy recommendations to national stakeholders and facilitated consensus on youth development gaps.
Strategic Plan Contributor at National AIDS Commission (2018-01 – 2019-12)
- Participated in the formulation of the NAC Strategic Plan (2019–2024).
- Collaborated with CSOs and donors to align health priorities and communications.
- Supported proposal development for Global Fund financing and program implementation.
General & Operations Manager at Mervice Mobile Waterless Carwash (2018-01 – 2019-12)
- Designed and implemented a B2B service pitch strategy that brought in long-term contracts with NGOs and businesses, boosting monthly revenue.
- Managed financial operations with budgets ranging up to R250,000 ensuring funds were allocated efficiently toward marketing, staffing, and training.
- Led stakeholder relations with government entities and private sector clients.
- Oversaw recruitment, training, and performance management for a team of up to 10 staff.
- Initiated professional development workshops for staff, improving service delivery and client retention rates.
- Successfully secured equity funding through the Bacha Entrepreneurship Project, a multi-stakeholder initiative supported by the Government of Lesotho, Standard Bank Lesotho, BEDCO, and Lesotho Revenue Services, enabling Mervice to expand operations, create youth employment opportunities, and scale its environmentally sustainable carwash model.
