Customer Service Representative
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I am a caring, driven, and family-oriented person who values growth and meaningful connections. My children are my biggest motivation, and everything I do is inspired by building a better future for them. I believe in being kind, honest, and direct in my conversations, and I appreciate authenticity in others.
I am a dedicated Customer Service Representative and Team Leader at Dashbpo with experience supporting both customers and team members in a fast-paced environment. This is my first job and I have been a dedicated employee for over 4 years. In addition to delivering excellent customer service, I assist with onboarding agents transitioning from training to production, providing guidance, floor support, and feedback to ensure a smooth integration and strong performance.
I am committed to maintaining high service standards, meeting targets, and fostering a positive and productive team culture.
I hold a Matric Certificate and am currently pursuing a Higher Certificate in Law at the University Of South Africa to expand my knowledge and develop a strong foundation in legal principles.