Mpho Portia Muzila

A motivated individual seeking a position in a challenging environment. Proficient in a range of computer application. Well developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem solver who gets the job done.

I was exposed to work in a very challenging environment. Working at Registry section made me learn how to handle and provide registry counter services, receive and register hand delivered mail/Files, handling telephonic and other enquiries. Sort, register and dispatch mails.

Handle incoming and outgoing correspondence. Render an effective filing and record Management service. Leave management, i have learned how to capture leave forms. Record leave application forms to registry for filing.

But most importantly i learn how to handle and render great service to the clients. Administration of housing allowance and salary. Recruitment and selection process duties. Compiling of the monthly report

Skills

• knowledge of batho pele principle 
• Team work and collaboration 
• Public
• Document
• Strong organizational skills with fine attention to detail
• Excellent Customer Service skills
• Be organized and able to take direction under authority
• Excellent Listening skills
• Excellent telephone etiquette
• Strong personality that can manage heavy workloads
• Positive attitude
• Good communication skills 

National N Diploma in HRM (Human Resources Management)

National senior certificate (Grade12)