HR Consultant - Afrocentric / Medscheme
(2025-06 - 2026-03)
- Delivery of HR Operational Services
- Understand and implement the people strategy to support business operations
- Dealing with all queries from call centers such as Bonitas
- Partners with management to understand performance, productivity and other people challenges
- Facilitate all recruitment, selection and assessment processes
- Facilitate the relocation and onboarding of employees
- Explain payroll and benefits queries and disputes
- Work with management to understand and troubleshoot employee relations issues
- Proactively engage with all stakeholder to feel the pulse of the Business unit
- Work with management and staff to implement the Sun Way Culture and Sun values
- Work with management and staff to facilitate and improve employee engagement projects
- Capture changes in the HR System in line with operational changes
- Facilitate the flow of paperwork to support changes
- Update personnel files
- Update the data integrity in the HR system
- Prepare audit documentation in line with policy and procedure
- Track leave liabilities and sick leave balances
- Compile and monitor reports on all people processes and analytics
- Compile relevant reporting for the unit
- Track Employment equity and skills development statistics
- Facilitate the performance management process
- Tracks and analyses performance results across the business operations
- Conduct analyses to investigate issues being experienced in the operations
- Make recommendations to improve performance
- Facilitate learning solutions relevant to identified gaps
- Be a change agent and communicate on change plans
- Participate and assist operators with the implementation talent and career processes
- Implement transformation plans and initiatives for the business unit
- Understand and execute against the standard operating procedures for HR Processes
- Be the custodian of HR processes when interacting with operations
- Monitor compliance of HR Practices in line with labour legislation
- Escalate areas of concern to HR Management
- Understand the objectives, measures, benefits and deadline requirements for the completion of HR projects
- Co-ordinate and implement HR projects
- Co-ordinate activities for operational areas
- Provide feedback to HR Management on challenges, obstacles and successes
- Monitor delivery and prepare reports on the progress on the implementation plan
- Update electronic files to ensure appropriate documentation
- Trouble shoot and support the operators
- Encourages the integration of organisational values, with the culture and the Employees' ways of working
- Assist with the scheduling of communication and other events
- Prepare communication as required
- Provide input around identified risks and recommendations
- Capture and update training events and records in the learning system
- Capture all skills spend in the system
- Track skills spend and documentation for BBBEE reporting
- Assist in the compilation of skills development data for reporting purposes
- Co-ordinate induction processes to support onboarding
- Co-ordinate and assist in the professional facilitation of compliance programmes
- Co-ordinate logistical arrangements for facilitated learning programs on site
- Co-ordinate and track learnership contracts and documentation
- Co-ordinate logistics and prepare filing for audits
- Be available and respond to daily queries in the areas of HR Policy, recruitment, onboarding, performance management, employee relations and labour legislation
- Initiates and sustains continuous dialogue with the Operational teams on change issues
- Maintain relationships with key HR stakeholders
- Stay informed of HR practices, policies and labour legislation
- Build trusted and respected relationships with internal stakeholders
- Act as a point of contact for learning providers and BBBEE auditors
- Work in a fast-paced environment
HR Consultant - Excellerate Services
(2024-02 - 2025-05)
HR Consultant supporting WFC & WFCU operations with compliance, recruitment, talent mobility, onboarding, employee relations, payroll support, training needs identification, and HR project management.
- Ensure compliance with HR policies and procedures within WFC & WFCU
- Manage end-to-end recruitment, including sourcing, screening, interviewing, and selection
- Ensure compliance with recruitment policies and best practices
- Support internal talent mobility, including transfers and promotions
- Responsible for offer of employment & candidate relationship through to start date
- Oversee new starter induction and onboarding
- Maintain the company's biometric system
- Capture and monitor daily attendance tracker
- Ensure that payroll information is collated and submitted to the Payroll Specialist
- Serve as back-up to Payroll Specialist for weekly wages to be processed
- Management of employee relations to support, enhance and strengthen the relationship between employees, their representatives and employers
- Support Production Manager with the maintenance and allocation of incentives
- Partner with Team Leaders, Supervisors and Managers on action plans to address non-performance and capability gaps
- Provide sound HR solutions to workforce issues
- Proactively identify potential concerns and mitigate risk
- Maintain company organization charts
- Partner with employees to investigate and resolve concerns and workplace issues
- Identify training and development needs within WFC / WFCU & propose training plans
- Ensure that all regulatory / compliance training is completed annually
- Ensure that all statutory & SETA requirements are met
- Ensure that WSP and ATR process is completed annually
- Process terminations and ensure that exit paperwork is submitted timeously
- Collect and interpret data across the portfolio to improve business outcomes
- Participate in and / or manage HR projects as and when required
- Assisting other HR team members during high workload periods
- Coordinate staff welfare logistics for WFC & WFCU
Senior HR Consultant - Deloitte & Touché
(2022-09 - 2024-05)
Strategic partnering supporting and delivering on the talent strategy whilst ensuring alignment with business strategy and applicable service line / ICS Function. Demonstrating understanding of the business from a Growth, Transform and Brand perspective and incorporating these into the Talent Strategy.
- Support and deliver on the talent strategy
- Ensure alignment with the business strategy and that of the applicable service line / ICS Function
- Demonstrate an understanding of the business from a Growth, Transform and Brand perspective
- Incorporate Growth, Transform and Brand considerations into the Talent Strategy
- Ensure Talent solutions developed contribute to the business achieving its GTB goals
