Mpho Selamolela

Dedicated and reliable professional with a strong foundation and a passion for continuous learning. Experienced in customer service, appointment setting, admin and hygiene. Ability to work fast under pressure, manage money accurately and maintain high standards of cleanliness.

A fast learner willing to undergo any necessary training for systems like POS. Physically fit, punctual trusted to work unsupervised and has strong communication skills. Fluent in English, Pedi, Tswana, Zulu and Xhosa.

Available immediately for full-time or part time work.

Nail technician at Self-employed (2025-09 – 2026-01)

• Scheduled client appointments and confirmed bookings via WhatsApp and did follow-ups.
• Calculated service costs and processed payments.
• Consulted with clients to understand needs, explained services and pricing to ensure satisfaction.
• Followed strict hygiene protocols for all tools and work space, understood importance of procedure compliance.
• Managed stock, placed orders for supplies in advance to avoid shortage and tracked expenses.

Assistant Volunteer Waitress at Momo Chisanyama (2025-06 – 2025-09)

• Greeted customers, took orders and communicated special requests to kitchen staff.
• Handled customer queries and complaints professionally and escalated complex issues to manager.
• Processed orders using traditional methods of payment and cashed up with 100% accuracy at the end of shifts.
• Advised on menu options based on customer preference, increasing order value.
• Maintained hygiene standards and cleaned service areas after each customer use.
• Communicated issues, breakages or delays to management immediately.

Home Assistant Cleaner at Private Family Home (2023-01 – 2024-05)

• Cleaned family home weekly: bedrooms, bathrooms, kitchen, study room and garage, did laundry.
• Entrusted with house keys, worked unsupervised with full responsibility.
• Performed deep cleans of ovens, fridges, carpets and couches.

National Senior Certificate in Matric with Physical Sciences, Mathematics and English FAL – Mamba Secondary School (2021-01 – 2021-12)