Mphoentle Mokhele

A motivated, professional, and customer-focused individual with experience in hospitality, reception, supervision, and customer service environments. Skilled in communication, administration, problem-solving, and team coordination. Able to work effectively under pressure while maintaining professionalism and excellent service standards. Dedicated to contributing positively to organizational success through hard work, adaptability, and strong interpersonal skills.

Supervisor (Part-Time) at Khumalo Theme Park (2019-09)

• Supervised staff performance and daily operations
• Managed event bookings and customer interactions
• Assisted with stock control and supplier coordination

Waitress / Bartender at The Blue Train (2023-10)

• Provided high-quality customer service in a fast-paced environment
• Prepared and served beverages professionally
• Maintained cleanliness and hospitality standards

Receptionist at Anew Hotel Capital (2023-12)

• Managed reservations, cancellations, and room modifications
• Handled guest billing, payments, and refunds
• Responded to emails and answered phone inquiries
• Maintained organized front-desk operations and guest support

Matric – Hoerskool Akasia (2022)

Tertiary Studies – Capital Hotel School (2024)