Mphulo Popane

A telecommunications technician, whose primary objective is to install, terminate, maintain, diagnose, and repair Voice and Data/Wireless/ADSL/Optic Fiber services in accordance with the industry procedures and standards. Seasoned technician with high credentials in telecommunications, who applies advanced theories and methods to install and maintain smooth telecommunications network. Methodical problem-solver with hands-on maintenance and repair experience. Organizes time and resources to boost productivity. Hardworking, reliable telecommunications technician providing cabling services. Adheres to Safety, Health, Environmental and Quality (SHEQ) standards.

• 15 years of experience in the telecommunications industry (4 of those focused on Fiber To The Home), installing, terminating, repairing, and splicing of optic fiber cables in accordance with the industry standards and regulations.
• Administered and delivered optimal utilization of all company resources to increase growth and develop various new products.
• Performed facility inspections and prioritized maintenance work based on safety issues to promote safe environment.
• Stayed within safety regulations by following instructions and wearing PPE, enhancing protection while maintaining POTS/ADSL/VDSL/Wireless/Fiber Optic lines in the Network Field Operations environment throughout the Telkom network.
• Setting up and configuring various telecommunications equipment at customer premises (CPE).
• Talented at building relationships with customers, and at solving problems.
• Addressed queries and provided technical support and advice for clients requiring assistance.
• Reported emergency maintenance and repair tasks to management to address urgent situations, practicing safety and protective measures.
• Conducted stock control, counting and recording of inventory, maintenance tools and materials to keep accurate documentation.

National Diploma (NQF 6) in Electrical Engineering (light current)

Vaal University of Technology

2008