Mpinane Mokitimi
I am passionate service oriented professional with background in customer care services , administration and banking.I thrive in fast passed environment and I enjoy meeting new people and work effortlessly with passion.
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About
Results driven and highly organized in Office, Business Administration with solid background in administrative operation, banking service, customer support Proficient, SAP Finance and other system, and adept at stakeholder communication and compliance. Over 6 year experience in managing daily office functions, supervising frontline operations, handling financial transactions, coordinating internal workflow, and maintaining compliance with post office with banking and regulatory standards. Currently pursuing academic degree in Public Administration.
Experience
Office Clerk/Teller at South African Post Office & Post Bank (2018-06 – 2024-03)
Professional Experience
- Managed daily from-office operations and ensured smooth running of teller service and customer interactions.
- Oversaw financial transactions, reconciliations, and maintained accurate cash balance to avoid discrepancies.
- Trained and supported new staff on intern systems, cash handling protocols, and customer engagement techniques.
- Acted as liaison between customer and department to resolve service effectively.
- Supported all administrative reporting and branch operations planning.
- Maintained filing systems, internal records, and ensured regulatory compliance for all transaction.
Education
Bachelor of Commerce in Public Administration – Mancosa
Certificate in Human Resource Management – Institute of Business Management (2024)
Matriculation – Leratong Secondary School
