Mpule Mphashi

Motivated and reliable entry-level candidate with hands-on experience in office administration, data entry, and customer support within a small retail business. Strong communication, organisational, and problem-solving skills with the ability to work efficiently in fast-paced environments. Proven ability to support daily operations, maintain accurate records, and deliver excellent customer service.

Administrative Assistant (Informal) at Cleaning Supplies Business (2021-01 – 2023-12)

Supported daily administrative operations in a small retail business with responsibilities spanning office administration, data entry, customer support, and inventory management.

• Supported daily administrative operations to ensure smooth business workflow
• Captured and maintained accurate data on stock, sales, and customer records
• Provided customer support by assisting with product enquiries and purchases
• Handled basic data entry, filing, and document organisation
• Assisted with stock control and inventory tracking
• Communicated with customers in-person and via phone to process orders
• Maintained organised records to improve efficiency and accessibility

Grade 12 (Matric) in General Education – Basa Freedom School (2020-12)