Mpume Mbambo

Energetic professional with expertise in fleet management and advanced MS Office Suite. At Transport and Economics Support Services, excelled in customer service by effectively liaising with school principals and operators, ensuring seamless transport operations. Accomplished in problem-solving and teamwork, consistently achieving targets and enhancing operational efficiency. Proficient in license verification and email communication.

Tracking Administrator/Fleet Controller - Transport and Economics Support Services - Durban North

(2021-02)

• Tracking and monitoring subsidized scholar transport (KZN) using different tracking systems, cartrak, c-track,Netstar etc
• Tracking buses and taxis with live tracker
• Communicate with the operator if the bus or taxi has deviated from original route
• Communicate with operator if the bus or taxi is late from picking up learners
• Communicate with operator if there is a breakdown to check if replacement was available
• Tracking spending across fuel and kilometers used for each bus
• Designing route using map source
• verify licenses, permits, road worthy certificates and drivers PDPs
• Send out monthly penalties after tracking the vehicles
• Scheduling Maintenance and services after sending inspections to operators
• Submitting monthly claim to department of transport
• Attend learner transport meetings every month end
• Knowledge of route planning and mapping provincially (kzn)
• Communicate with school principals regularly
• Handling office tasks, filing, generating reports, and presentations, setting meetings, recording suppliers, photocopying, printing
• Handling phone calls, minutes taking
• Deal with email queries
• Manage operators fleet list and keep it updated
• Verifying and reconciling income and outgoing invoices
• Compiling tender documents

Picker and Packer - The beverage company

(2018-11 - 2019-05)

• Pack products based on daily orders
• Report any mechanical issues
• Keep products separated, organized and in good rotation
• Maintaining clean and safe work area
• Carry out pallet jack
• Throw damaged goods

Data Capturer/ Admin Clerk - Hollywood Bets (Umgeni) - DURBAN

(2015-04 - 2015-12)

• Capturing client details on the system
• Protected information and maintained confidentiality.
• Worked well with team members to complete tasks.
• Delivered finished work to precise specifications following verbal and written orders.
• Verify clients FICA
• Preparing data report
• Communicating with clients to update their fica information
• Sending clients emails if they have won
• Calculating bonuses if they are big matches happening
• Capturing new opened accounts

National Diploma - Financial Management, Management I, II & III, Financial Accounting and Management, Mercantile Law, Production Management, Financial Management II & III, Marketi - Durban University of Technology (2018-01 - 2018-01)

Grade 12 / Matric - Accounting, Business Studies, Life Orientation, English, IsiZulu, Mathematics Literacy - Adams High School (2009-01 - 2009-01)