Mpumeleloh.Dhlamini

Office administrator with 2+ years in manufacturing. Processed 40+ monthly orders, managed R300k+ payments, and coordinated dispatch for water storage products. Improved invoice turnaround through new filing and tracking system. Improved admin efficiency 60% using Excel automation. Skilled in Sage Pastel, debtors/creditors, POPIA compliance, and customer service.

Office administrator at JMB Water Storage Solutions (2024-01-15 – 2026-03-27)

Managed end-to-end order processing for 40+ water storage tanks monthly, from quote to delivery note, ensuring 100% accuracy on customer specs and pricing.

• Sage Pastel, MS Excel, (VLOOKUP, PivotTables), MS Office, email and telephonic correspondence.
• Reduced admin errors 60% by creating excel templates for quotes, invoices and delivery schedules.
• Captured overtime, leave, and deductions in Excel, submitted to external accountant with 100% on-time accuracy.
• Handled customer banking details, staff records and pricing per POPIA
• Onboarded 3 new staff, maintained leave records, distributed payslips, managed staff query log.

Matric – Tholulwazi Secondary school (2023)

Computer literacy certificate (2024)