Money Market Clerk - Checkers Pty Ltd
(2023 - 2025)
- Processed daily financial transactions with 100% accuracy, including cash handling, deposits, and withdrawals.
- Recorded and reconciled securities transactions, ensuring all records matched company and regulatory standards.
- Maintained and updated financial records and databases, verifying data integrity to prevent discrepancies.
- Ensured full compliance with financial regulations, company policies, and FICA requirements.
Customer Service Champion - Checkers Pty Ltd (South Gate)
(2020-06 - 2023-12)
- Resolved customer queries and complaints efficiently, maintaining a 95%+ satisfaction rate and reducing escalations to management.
- Assisted customers with product locations, pricing, returns, exchanges, and Money Market transactions to ensure a seamless shopping experience.
- Promoted Checkers loyalty programs, promotions, and store services to drive customer retention and increase sales.
- Trained and supported new cashiers and floor staff on customer service standards, POS systems, and company procedures.
Front End Cashier - Checkers Pty Ltd Vereeniging
(2018 - 2020)
- Processed 100+ daily customer transactions with speed and accuracy, handling cash, card, and mobile payments while balancing till at shift-end.
- Operated POS systems and cash registers, scanning items, applying discounts, and resolving pricing discrepancies.
- Delivered excellent customer service by greeting shoppers, packing goods, and handling queries on products, returns, and promotions.
- Maintained a clean, organized checkout area and assisted with stocking impulse-buy items and till point displays.
General Assistant - Checkers Pty Ltd Vereeniging
(2017 - 2018)
- Conducted stock counts and inventory checks to maintain accurate stock levels and minimize shrinkage.
- Provided flexible support across departments during staff shortages, including bakery, perishables, and grocery sections.
- Enhanced customer shopping experience by assisting on the shop floor, answering queries, and directing customers to products.
- Supported front-end operations by packing customer purchases, managing trolleys, and keeping checkout areas organized.
Fish shop assistant - Checkers Pty Ltd Vereeniging
(2017 - 2017)
- Prepared, portioned, and displayed fresh fish and seafood products daily, ensuring compliance with food safety and HACCP standards.
- Advised customers on product selection, cooking methods, and specials, providing knowledgeable service to drive sales.
- Maintained hygiene and cleanliness of fish counters, utensils, and cold rooms in line with health and safety regulations.
- Managed stock rotation and date checks using FIFO principles to ensure freshness, minimize waste, and prevent shrinkage.
- Operated scales and POS system to weigh products, label correctly, and process customer payments accurately.
PetShop assistance - PetShop Science
(2025 - 2025)
- Assisted customers with pet product selection, providing advice on pet food, accessories, and care based on animal type and needs.
- Managed stock of pet food and supplies, conducting stock checks, rotating products using FIFO, and reporting low inventory to management.
- Processed customer transactions on POS system, handled special orders, and promoted pet-related promotions and loyalty programs.
- Ensured compliance with animal welfare standards and health regulations while maintaining a safe environment for animals and customers.
