Mthokozisi Ndlela

AI Data Quality Analyst | Quality Assurance Specialist | Data Analytics Professional

Talent

PietermaritzburgMember since June 24, 2026

Quality AssuranceResearchMystery ShoppingCustomer Experience EvaluationPythonData AnalyticsData Annotation

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Quality AssuranceResearchMystery ShoppingCustomer Experience EvaluationPython

About

Detail-oriented Quality Assurance and Data Analytics professional with experience in manufacturing quality control, mystery shopping, customer experience evaluation, and structured reporting. Certified in Data Analytics with Python, Machine Learning, Agile Project Management, User Experience Design, and Remote Work Best Practices. Experienced in identifying errors, evaluating performance against standards, and providing actionable feedback.

Seeking remote opportunities in AI Data Quality, AI Training, Research, Data Annotation, and Quality Assurance.

Experience

Re-Inspection Machine Operator - Belgotex Flooring

(2025-08)

Conduct quality inspections of finished products, identify defects and inconsistencies, document findings, ensure compliance with quality standards, and support continuous improvement initiatives.

Electrical Assistant / Technician - MAC Electrical

(2023-10 - 2024-03)

Assisted with electrical maintenance, inspections, troubleshooting, safety compliance, and technical reporting.

Independent Mystery Shopper - Independent

(2024)

Conduct customer experience evaluations, assess compliance against guidelines, identify service gaps, prepare structured reports, and provide recommendations for improvement.