Muhammed Ismail

Motivated and reliable individual with NQF Level 4 qualifications in IT Technical Support and Generic Management. Skilled in customer service, troubleshooting, and problem-solving. Seeking an opportunity to contribute to organizational success while continuing to grow professionally.

General Assistant - Sweet Connection

(2025-09-01 - 2026-01-07)

• Provided friendly and professional customer service in a retail environment.
• Assisted customers with product selection and general inquiries.
• Managed stock replenishment and ensured shelves were well organized.
• Conducted regular stocktaking and assisted with inventory control.
• Maintained store cleanliness, hygiene, and visual merchandising standards.
• Supported daily store operations and teamwork requirements.

Consultant - Restassure Finance

(2023-02-17 - 2025-07-22)

• Assisted clients with loan applications and financial products.
• Collected and verified client documentation
• Conducted basic affordability and credit checks
• Maintained accurate client records.
• Provided professional customer service and follow-ups.
• Explained loan terms, conditions, and repayment options.
• Worked toward monthly targets and compliance standards.

NQF Level 4 - Generic Management - Rantsane Mario Training Academy (2024 - 2025)

NQF Level 4 - IT: Technical Support - Sililo Ulutho Technologies (2023 - 2024)

Grade 10 - Westview (2017)