Muhammed Rasool

As the owner and manager of Cycle Centre, I bring over 2 decade of entrepreneurial experience to the table. My dedication to excellence and customer satisfaction has driven my business's success, establishing it as a trusted name in the community. With a strong background in business operations and leadership, I am known for my proactive approach and innovative mindset, which have consistently resulted in increased revenue and customer loyalty.

Bicycle Mechanic/Sales Consultant - Cycle Centre

(2005-01 - 2015-12)

Experienced Bicycle/Spares and Accessories Sales Consultant for 15 years at Cycle Centre, with strong customer service skills, product knowledge, and the ability to drive sales and build customer relationships.

• Diagnosed mechanical issues on various bicycle models, providing accurate repair assessments.
• Maintained an organized workshop environment, adhering to health and safety regulations.
• Customized bicycles according to customer specifications, enhancing rider satisfaction.
• Provided on-the-spot minor repairs and adjustments, improving customer satisfaction through immediate service.
• Assessed worn or damaged parts, deciding on cost-effective and reliable solutions for customers.
• Organized and participated in cycling events, building strong community relationships.

Business Owner - Cycle Centre

(2016-02)

• Managed financial operations, including budget planning, supplier payments, expense tracking, and forecasting, ensuring financial health.
• Negotiated contracts with suppliers and service providers, securing advantageous terms and reducing operational costs.
• Represented the company at networking events and trade shows, exploring new business opportunities.
• Addressed customer complaints and feedback promptly and effectively, maintaining high customer service standards.
• Ensured compliance with legal requirements, industry regulations, and ethical standards, mitigating risk and protecting the company's reputation.
• Introduced new brands and lines to expand revenue and growth

Matriculation - English, Afrikaans. Mathematics, Geography, Accounting and Business Studies - Louis Trichardt High School (1999 - 2003)