Legal Manager at IBC Legal and Recovery (2026-02 – Present)
Legal Manager role ensuring full compliance with National Credit Act NCA, NCR regulations, FICA, POPIA, PAIA, and TCF outcomes across all collection processes.
- Ensure full compliance with National Credit Act NCA, NCR regulations, FICA, POPIA, PAIA, and TCF outcomes across all collection processes
- Conduct independent internal audits of collections, tracing, and litigation departments to identify compliance gaps and regulatory risks
- Draft, review, and update company policies and policy wording including credit agreements, collection letters, summons, and consent orders
- Manage complaints process for all departments and liaise with NCR, Ombud for Debt Collectors TCC, and Credit Bureaus to resolve disputes
- Oversee litigation compliance: review summons, particulars of claim, and consent orders for NCA Section 129/130 compliance before issue
- Lead preparation for external audits by NCR, internal audit, and quality assurance teams. Compile evidence packs and remediate findings
- Monitor legislative and regulatory changes for debt collection, credit reporting, and data protection. Issue compliance alerts and training updates
- Manage document version control and compliance portal to ensure audit trails and retention schedules meet regulatory requirements
- Interpret QA reports and due diligence findings to implement corrective actions and reduce repeat compliance breaches
- Develop and deliver compliance training for collectors, legal team, and admin staff on NCA, FICA, POPIA, and ethical collections practices
- Support management meetings by preparing compliance reports, MI dashboards in Excel, and regulatory update briefings
Legal Manager - Portfolio Management at IBC Legal and Recovery (2026-02 – Present)
Portfolio management of debt collection cases, ensuring timely recovery of debts.
- Coordinated debt collection processes, negotiated with debtors, and advised on legal options
- Reviewed and managed debt collection files, ensuring compliance with regulations
- Negotiated repayment plans with debtors, securing payments
- Advised clients on legal options for debt recovery, including litigation
- Coordinated with attorneys and external parties for debt recovery
- Liaised with debtors, clients, management and tracers
Candidate Attorney at Kunene Ramapala Incorporated Attorneys (2024-04 – 2025-12)
Regulatory Compliance role conducting internal audits and identifying compliance gaps across client files.
- Conducted internal audits and identified compliance gaps across client files, reducing repeat findings by 25%
- Assisted with preparation for external audits by compiling supporting documentation for all departments
- Drafted and reviewed company policies and policy wording for contracts and internal procedures
- Managed document version control and maintained compliance document registers to ensure audit trail accuracy
- Monitored legislative changes for FICA and POPIA prepared summaries and compliance alerts for management
- Assisted with complaints process across departments, applying legal processes and civil litigation principles to assess risk
- Interpreted and investigated reports from Quality Assurance Department to identify root causes and recommend corrective actions
- Supported portal management by updating compliance trackers and sending deadline reminders to stakeholders
- Prepared administration and materials for management meetings and compliance committee meetings
- Assisted with due diligence reports and KYC checks in line with FICA requirements
Candidate Attorney - Probity Advisory at Kunene Ramapala Incorporated Attorneys (2024-04 – 2025-12)
Probity advisory role conducting probity reviews and investigations into allegations of misconduct and breaches of code of conduct.
- Conducted reviews of procurement processes, identifying areas for improvement
- Analyzed allegations of misconduct, recommending action where necessary
- Advised management on probity matters, ensuring compliance with policies and procedures
Candidate Attorney at Phambane Mokone Incorporated Attorneys (2023-10 – 2024-01)
Commercial litigation role providing administrative support to senior attorneys and Advocates.
- Conducted thorough research on commercial matters
- Drafted legal opinions and contracts, ensuring regulatory compliance
- Drafted Summons, Please, Notices and Affidavits
- Appeared in court sessions and argued matters
- Liaised with clients, senior attorneys, court clerk's/ registrars, opposition attorneys and advocates
Candidate Attorney - Forensic Investigations at Phambane Mokone Incorporated Attorneys (2023-10 – 2024-01)
Conducted forensic investigations into allegations of financial misconduct and fraud.
- Conducted thorough reviews of financial statements and transactions
- Interviewed witnesses and suspects, gathering relevant information
- Analyzed digital evidence, including emails and computer logs
- Drafted detailed reports outlining findings and recommendations
Candidate Attorney - Legal Administration at Phambane Mokone Incorporated Attorneys (2023-10 – 2024-01)
Coordinated administrative functions and document management.
- Managed document filing systems, ensuring easy access and retrieval
- Coordinated with attorneys, clients, and external parties
- Prepared and drafted correspondence, reports, and other documents
- Maintained accurate records and databases
- Liaised with clients, senior attorneys, court clerk's/ registrars and Advocates
