Munira Omarjee
Senior Software Delivery Manager | Agile Program & Portfolio Delivery | 20+ Years Enterprise Software Delivery
About
Delivery leader with 20+ years in software delivery, including over a decade running Agile/SAFe programs across enterprise banking, fintech, and other regulated environments. I lead delivery across multiple concurrent Feature Teams and Agile Release Trains — owning intake, PI Planning, release readiness, risk and dependency management, and stakeholder communication end-to-end. I work daily across Jira and Azure DevOps, track budget and vendor spend for program reporting, and act as the named point of contact for senior stakeholders across active programmes.
I led a full Waterfall-to-Agile/SAFe transformation in a regulated banking environment, and I'm comfortable owning delivery outcomes in complex, multi-team, integration-heavy settings. Systems I've delivered on have run on AWS. Currently available to start.
Experience
Senior Scrum Master / Agile Delivery Lead - WonderLabz
(2022-01 - 2024-12)
- Acted as first point of contact for all new work entering the programme — triaged, sized, and sequenced intake, and escalated to leadership only where it genuinely required their call.
- Ran delivery ceremonies and coordination across several Feature Teams concurrently, adapting cadence and rigour to each team's maturity.
- Owned Definition of Ready / Definition of Done as delivery quality gates, tightening standards alongside Business Analysts and Testers as the programme matured.
- Tracked programme spend and vendor costs for budget reporting, and supported change management under formal governance and approval frameworks, including the Agile Working Model (AWM) Charter.
- Built and maintained delivery dashboards (velocity, burndown, cycle time) giving Product, Engineering, QA, and Operations a shared, honest view of programme health.
- Managed dependencies and release coordination across sites and time zones in a fast-moving, custom development environment.
- Led customer journey mapping for a customer-facing application, translating pain points into user stories and BDD/Gherkin-style acceptance criteria.
- Coordinated incident triage and resolution in Jira, prioritised by business impact, with root-cause documentation for recurring defects.
- Improved sprint predictability by 25% and cut deployment time by 30% through tighter delivery discipline and dependency tracking.
Agile Delivery Lead / Technical Team Lead - Standard Bank (SBSA)
(2015-01 - 2022-12)
- Led the transformation from Waterfall to Agile/SAFe across multiple Agile Release Trains in a globally distributed team, lifting delivery velocity by 20% in a regulated banking environment.
- Built and ran the intake and triage process for new work, giving mission-critical Feature Teams a clear, prioritised, delivery-ready pipeline.
- Facilitated PI Planning and owned cross-team dependency management, release readiness, and scheduling across complex data and technology integration landscapes.
- Partnered with Business Analysis and QA/Testing to keep requirements, acceptance criteria, and regression risk under control ahead of release.
- Served as named contact for senior stakeholders across several active programmes, maintaining delivery transparency through KPI monitoring and ITSM reporting.
- Owned change management and governance compliance — reporting and approvals — in an audited, regulated environment.
- Coached teams on Scrum maturity and drove wider adoption of Agile ways of working across the organisation.
- Removed impediments across multiple squads while keeping teams autonomous, escalating only genuine risks.
- Cut deployment cycles by 40% and lifted system uptime to 90% by modernising legacy platforms and embedding continual improvement into delivery.
Senior Developer - Standard Bank (SBSA)
(2008-01 - 2015-12)
- Designed and built microservices-based solutions in Java with API and Angular front ends — the technical foundation behind later delivery leadership work.
- Led system integration work, translating complex business requirements into technical specifications across the full SDLC.
- Mentored junior developers and helped raise the team's coding standards.
Developer - Standard Bank (SBSA)
(2000-01 - 2008-12)
- Built enterprise banking applications in Java and JavaScript for mission-critical financial services.
- Collaborated with QA and Operations to ensure smooth deployments and system stability.
Education
Diploma - Information Technology - University of the Witwatersrand (Wits)
