Musa Modiba

Sales professional with 4+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Sales Associate role in your company. To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. Customer service professional commited to balancing company goals while helping customer find satisfactory solution.

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. I believe I would be a great asset any fast innovative business.

Brand ambassador/Sale associate - CARROL BOYES PTY LTD LUXURY BRAND

(2024-01 - 2026-12)

Retail luxury. Creating positive customer experiences and drives sales. Promoting the brand in-person at store and event in your community.

• Posts creative and engaging content on social media to build brand awareness
• Using point-of-sale systems to complete transactions
• Sharing customer and sales team feedback with colleagues
• Educates customers, retailers, and vendors on the product assortment and brand history
• Knows how to use popular digital marketing and sales tools
• Communicates effectively, speaking multiple languages is preferred
• Provides exceptional customer service
• Learns about new product assortments quickly
• Enjoys creatively promoting the brand in-person and online
• Meets or exceeds quarterly sales goals
• Open and close the store
• Looking for by organizing product displays and storage
• Meet daily, weekly, and monthly sales targets
• Ensure visual merchandising is attractive, on-brand, and stock levels are maintained
• Replenish shelves regularly and ensure product displays are neat and enticing
• Provide a pleasant and professional customer experience that reflects the Carrol Boyes brand
• Process sales transactions accurately and efficiently, following proper procedures
• Reconcile daily till sales and complete banking activities with accuracy and integrity
• Maintain product knowledge to confidently assist and educate customers
• Support promotional campaigns and in-store events
• Monitor and maintain accurate inventory levels by conducting regular stock counts and reconciling any discrepancies
• Analyze sales trends, customer demand, and market conditions to forecast future inventory needs and make informed purchasing decisions
• Collaborate with sales team to understand customer demand and ensure that stock levels align with anticipated
• Housekeeping, ensuring the store looks good
• Assist Brand Ambassadors with wrapping gifts

Sale Representative / Internal Sales Representative - STEELMART PTY LTD

(2023-01 - 2024-12)

Steel & Hardware Consumables Distribution the the steel supply industry with a comprehensive range of steel products.

• Promoting steel and pipes
• Selling steel and pipes
• Selling mild steel
• Selling stainless steel
• Selling square tubing, round tubing, rectangular tubing, lip channel, angle irons, flat, round bars, Y-Bars, plate, reinforcing mesh
• Comparing quotation with other suppliers
• Asking quotation from other suppliers
• Strong client relations
• Internal sales person
• Using the sage account to quote
• Quotation
• Buying steel and reselling steel
• Negotiation
• Sale software proficiency

Sale representative - EBK AUTO DEALER

(2023-01 - 2024-12)

Car dealers. Dealership. Affordable Pre-owned vehicles. Largest wholesale affordable Pre-owned vehicles in South Africa.

• Booking and test driving
• Cash and finance cars
• Preparing the car for clients
• Parking cars in the floor
• Salesperson
• Sale field
• Knowledge the product
• Business knowledge
• Negation
• Promoting cars
• Strong client relations
• Sale assistant

Sale consultant - Friends4life intermediary service

(2022-01 - 2023-12)

Call Center. Insurance broker.

• Promoting the insurance
• Vehicle insurance
• Medical insurance
• Property insurance
• Strong client relations
• Knowledge the product
• Business knowledge
• Collaboration

Call Centre / Sale consultant - Glorious Casting Agency

(2021-01 - 2022-12)

• Sale software proficiency
• Strong client relations
• Assistant customer with queries
• Handling complaints
• Processing transaction
• Unloading deliveries
• Knowledge the product
• Call centre

Waiter/Barman - Khabo Gcina Kasi Lifestyle restaurant

(2020-01 - 2021-12)

• Delivering food and drink
• Cleaning tablets
• Memorizing the menu
• Customer services
• Great customer and present menus
• Maintain cleanliness in the restaurant
• Prepare and serve food
• Serve customer in an accommodating manner
• Use of pos ordering software
• Arrange table setting
• Check products for quality
• Collecting the bills
• Deliver check and collect payment

N5 - Mechanical Engineering - Jeppe College (2022-01 - 2022-12)

Diploma - Grade 12 - Ingqayizivele High School (2020-01 - 2020-12)