Mxolisile Phezisa
Mr, Sir
Talent
Durban, eThekwini Metropolitan MunicipalityMember since July 27, 2024
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About
Results-driven Customer Service Team Manager with a year of experience leading high-performing teams to deliver exceptional customer experiences. Proven track record of improving customer satisfaction, increasing team efficiency, and driving revenue growth. Skilled in: Team leadership and development, Customer service strategy and operations, Performance metrics and analytics,
Process improvement and implementation, Customer relationship building and retention, Conflict resolution and negotiation, Communication and collaboration.
