Nakisa Mdungwana

Dynamic and goal-driven Sales Executive with over 5 years of experience in automotive sales, business development, and customer service management. Proven ability to consistently achieve sales targets, build lasting client relationships, and deliver top-tier customer experiences. Adaptable, highly organized, and passionate about people and sales, with a solid track record in leadership and team coordination.

Sales Executive - South Coast Volkswagen

(2025-01)

• Consistently achieve monthly vehicle sales targets and deliver outstanding customer service.
• Build strong, long-term relationships with clients, generating referrals and repeat business.
• Accurately evaluate trade-ins and manage the full sales process from enquiry to handover.
• Stay current with market trends and product knowledge to provide expert advice.

Business Development Consultant - Sisekelo Institute of Business and Technology

(2024-07 - 2025-01)

• Secured new business opportunities and managed client portfolios.
• Coordinated training proposals, tenders, and stakeholder engagement.

Customer Experience Executive Team Leader - ICAR Technologies

(2024-04 - 2024-06)

• Supervised logistics and vehicle delivery processes.
• Led customer handovers and ensured seamless service experiences.

Product Genius & Team Leader - Carter Dealership Group

(2020-02 - 2024-04)

Progressed through roles from Product Genius to Team Leader at multiple Carter dealerships.

• Led floor teams, achieved sales targets, and managed vehicle handovers.
• Conducted product presentations and oversaw test drives and customer service delivery.

Advanced Diploma - Economics - Nelson Mandela University (2019)

National Diploma - Economics - Nelson Mandela University (2018)