Naledi Mjova

Reliable key cutter with lock smith industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Key cutter - Farryn Kershaw - Germiston

(2021-12)

• Inspected raw materials for adequate quality and quantity to complete work.
• Liaised with management to procure required mechanical machinery.
• Trained new staff on various cutting techniques, ensured uniform skillset across team members.

Retail cashier - Julie Mnana - Vosloorus

(2018-05 - 2018-08)

• Reduced customer wait times through optimised checkout processes.
• Handled currency payments, secured funds in register and prepared deposits at end of day.
• Weighed products of varying shape and size to calculate correct values.
• Enhanced customer service by efficiently processing transactions and addressing queries.
• Accurately counted change back to customers after transactions.
• Assisted customers with finding items, completing exchanges and obtaining refunds.
• Offered product recommendations based on customer preferences, enhancing sales opportunities.
• Kept checkouts areas and general store clean and orderly.
• Trained and mentored new cashiers and clerks in correct processes.
• Wrapped and bagged purchases for customers to easily carry items without damage.

Certificate of Higher Education - High School Teaching - Thuto pele secondary school (2012-01 - 2012-01)