Quality Assurance Associate | GMP Compliance Specialist
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Quality Assurance and Compliance professional with over 6 years of experience in GMP-regulated pharmaceutical manufacturing, packaging operations, documentation control, and quality systems at Dr. Reddy's Laboratories.
Experienced in line clearance, batch record review, deviation handling, CAPA support, audit preparation, SAP documentation, material verification, and ensuring compliance with cGMP and regulatory requirements. Additional experience supporting regulated banking applications has strengthened analytical, investigation, problem-solving, and cross-functional collaboration skills
2011 – 2017
Dr. Reddy’s Laboratories Limited
Quality Assurance Associate / Operations Support
Played a key role in pharmaceutical packaging and QA operations within a GMP regulated facility, ensuring product quality, regulatory compliance, and precise documentation control.
Executed in-process quality checks for multiple packaging lines producing tablets and capsules, ensuring 100% GMP compliance during production.
Performed line clearance before production activities ensuring equipment, materials,
labels, and documentation complied with GMP requirements.
Reviewed and verified Batch Manufacturing Records (BMR/BPR) to ensure completeness,
accuracy, and compliance prior to batch release.
Prepared, reviewed, and controlled SOPs, BPRs, and protocols, ensuring documentation accuracy and regulatory compliance.
Maintained document control and Master Document Room for traceability.
Performed material verification, reconciliation, and traceability checks for raw materials,
packaging materials, reserve samples, and finished products.
Supported internal, customer, and regulatory audits by preparing quality documentation and ensuring inspection readiness.
Participated in deviation investigations, root cause analysis, CAPA implementation, and effectiveness monitoring to improve quality compliance.
To ensure proper sampling of all in- process and finished products and responsible for collection of Finished Products and stability samples as required.
To ensure online uploading of documents (Master production records, SOP’s Protocols etc.) in SAP & DDS.
Assisted in investigations of manufacturing deviations, non-conforming batches, and documentation discrepancies by collecting evidence, reviewing records, and supporting root cause analysis.
2023 – 2024
Provided structured application and operational support within a highly regulated corporate banking environment.
Provided technical support for Corporate digital channels across Africa, ensuring seamless service for digital payment systems.
Investigated and troubleshooted issues within ABSA's digital estate.Always ensured timely resolutions to minimise disruption.
Provided support for end-to-end execution of payments by navigating different integration points.
Provided insights to technology and business area by analyzing incident trends,
identifying areas of improvement.
Used ITIL framework to monitor and resolve incidents in timely manner.
Conducted regular database health checks across various systems to proactively identify issues.
Customer-centric support, where the customer is at the center of all services and interactions to ensure their needs are prioritized
Bachelor of Science in Chemistry – IEC University, Himachal Pradesh
