Loveness Mapfumo

Hardworking and reliable customer-service professional with over five years of experience in the food and hospitality industry, including experience as a cashier, waiter, and chef. Experienced in serving customers, handling busy work environments, working effectively as part of a team, and maintaining a professional and friendly attitude. Confident with Microsoft Word, Excel, and PowerPoint, with strong communication skills and a willingness to take on physically demanding tasks.

Cashier - Carlamel Coffee Shop

(2024-03 - 2026-02)

• Operated the till and processed customer transactions accurately.
• Assisted customers in a friendly and professional manner.
• Handled customer orders and payments.
• Maintained a clean and organised work area.
• Worked effectively with colleagues during busy periods.
• Provided reliable customer service while working efficiently.

Waiter - Marinado

(2023-01 - 2024-01)

• Welcomed and served customers professionally.
• Took customer orders accurately and efficiently.
• Communicated with kitchen staff and team members to ensure smooth service.
• Maintained cleanliness and organisation in the service area.
• Worked effectively under pressure during busy periods.

Chef - Fast Food & Takeaway

(2021-01 - 2022-12)

• Prepared food according to workplace standards.
• Maintained cleanliness and hygiene in the kitchen.
• Worked efficiently in a fast-paced environment.
• Assisted with general duties and maintained an organised workspace.
• Worked as part of a team to ensure customers received their orders on time.

Advanced Level Certificate - Geography, History, Literature in English