Naomi Nonxuba

To obtain a position where I can fully apply my skills while demonstrating my strong organizational abilities and dedication to hard work. To leverage my interpersonal skills in contributing to a company's goals, emphasizing customer satisfaction and exceptional customer experience.

Call Centre Agent - Outbound Lead Generating at IContact (Netline) (2024-11 – Present)

Outbound call center, My Duties were primarily lead generating by offering free business resources to Executives and CEOs of companies based in the USA, UK and CA.

• Cold calling prospects to validate leads and conducting surveys when needed.
• Cold calling people using a given phone directory.
• Recording customers personal information accurately in a computer system.
• Dealing with complaints or doubts to safeguard the company's reputation.
• Keeping record of calls and recordings useful information.

Cashier at Rinkstreet Kwikspar (2024-01 – 2024-01)

• Handled cash and card transactions
• Listened to customer complaints and handled returns calmly
• Assisted stock keeping and taking once a month
• Promoted spar mobile network simcards

Muffin Business Owner / Baker at Self-Employed (2019 – Present)

• Prepared and baked muffins for sale.
• Managed customer orders and sales transactions.
• Maintained hygiene and food safety standards.
• Handled stock control and ingredient purchasing.

National Senior Certificate in Life Sciences, Geography, Tourism, Mathematical literacy – Sandisiwe Secondary School (2019)