Natalie Lidbetter

Hands-on Senior Project, Programme & Delivery Manager with 25 years of professional experience, including 6+ years specialising in ICT and SDLC delivery within SME and growth-stage environments.

My background combines practical delivery execution, structured governance, and strong commercial awareness, supported by earlier experience in operations, recruitment, labour, and HR management. This enables me to work effectively across delivery teams, vendors, and business stakeholders, while remaining closely involved in day-to-day execution.

Over the past 6+ years, I have delivered local and international SDLC projects across web, mobile, cloud, POS (FinTech), and data platforms, working closely with developers, QA, DevOps, and business teams to deliver end-to-end solutions and ongoing system support.

I am most effective in hands-on delivery-focused roles, where I can bridge business and technology, implement practical delivery structures, and support teams from planning through to implementation, go-live, and support

Core Expertise 

Programme, Project & Delivery Management:

• Hands-on delivery across Agile (Scrum/Kanban), Hybrid & Waterfall SDLCs 
• End-to-end delivery of web, mobile, cloud, POS (FinTech), and data solutions
• Multi-vendor and multi-workstream coordination 
• Budget management, forecasting, delivery tracking, and cost control
• Risk, dependency, and change management

• POS & payment solutions: Card, QR, EFT, Wallet integrations; transactional flows; reconciliation
• Banking & financial services platforms
• Property management, sales & admin platforms
• E-commerce & transactional platforms
• Pharmaceutical & medical systems
• Queuing, ticketing, helpdesk & support platforms
• Data, reconciliation & dashboard solutions
• Public-sector and transport initiatives (delivery coordination)

• Practical PMO setup and lightweight governance
• Delivery standards, templates, and reporting frameworks
• QA, UAT, release readiness, and defect management
• Delivery cadence stabilisation and continuous improvement 

• Day-to-day leadership of cross-functional teams (Dev, QA, DevOps, Vendors)
• Close collaboration with clients and business stakeholders
• Experience in regulated and public-sector environments

1. 2023, PRINCE2 Certification (Preparation – Fundamental Concepts)
2. 2023, AWS Partner: Sales Accreditation (Business).
3. 2021, Shaw Academy/ Upskillist - Austin Peay State University and CPD, PM Course (Online during Covid)