Natasha Govenden
Logistics & Export Manager | Sea Freight Specialist | Supply Chain & Compliance Professional
About
Logistics & Export Manager with 10+ years of experience in sea freight coordination, export compliance, cold-chain operations, and high-volume shipment management. Skilled in documentation accuracy, TRACES EU/ NRCS/ DAFF compliance, vessel booking, supplier negotiation and tracking end-to-end container movement across EU, USA, Japan & Asia. Known for zero documentation rejection rates, workflow optimisation, and maintaining strong stakeholder relationships with freight forwarders, cold stores, buyers and shipping lines.
Experience
Logistics & Export Manager - Premier Fishing SA & Talhado Fishing Enterprises (Pty) Ltd
(2022-04)
- Manage end-to-end export logistics and sea freight operations across international markets.
- Prepare and verify B/L, SI, EUR1, COO, Catch & Health Certificates, Insurance and export documentation.
- Coordinate reefer monitoring, cold-store bookings, temperature settings and loading inspections.
- Oversee TRACES EU submissions, NRCS/ DAFF/ PPECB export permits and regulatory compliance.
- Negotiate freight and service rates to improve cost control and shipping efficiency.
- Track container movement from factory to port and final offlload using milestone checkpoints.
- Generate Syspro invoices (Pro Forma, Commercial & Tax) and complete CAD/ OBC/ BOP payment forms.
Logistics & Export Manager - Premier Fishing SA & Talhado Fishing Enterprises (Pty) Ltd
(2022-04)
Achievements
- Reduced documentation turnaround time by 40% through workflow optimisation.
- Maintained zero documentation rejections for global shipments.
- Secured cost savings through strategic freight negotiations and supplier performance monitoring.
Logistics Administrator - DSV Road Logistics
(2021-01 - 2022-12)
- Scheduled daily deliveries for Woolworths & Via Africa national distribution.
- Monitored shipment movement and communicated updates to all stakeholders.
- Reconciled remittance reports, resolving queries and discrepancies.
- Updated TMS records and maintained accurate load documents.
- Generated routine operational reports for management.
- Assisted with escalations, planning and administrative tasks.
Logistics Support Administrator - Primesery Outsourcing
(2020-01 - 2021-12)
- Assisted with logistics planning, dispatch scheduling and delivery coordination.
- Managed document processing, filing and record-keeping.
- Responded to client queries and provided shipment status updates.
- Performed data capturing, tracking and system updates.
- Supported logistics operations to ensure smooth workflow.
Customer Service Advisor - Bankmed
(2017-01 - 2018-12)
- Managed client escalations, providing accurate support and resolution.
- Liaised with medical service providers to solve member issues.
- Handled account updates, queries and documentation.
- Advised members on policy rules, benefits and processes.
Claims Specialist / Client Services - Medscheme Holdings & Metropolitan Health
(2000-01 - 2016-12)
- Processed medical claims and verified supporting documentation.
- Provided customer support and case management.
- Managed workshop operations: HR, quotations, procurement & invoicing.
- Maintained efficient administrative workflow and client communication.
Education
Certificate - Import & Export Procedures - Log Train International Company (2024-01 - 2024-12)
Certificate - Incoterms 2020 - Log Train International Company (2023-01 - 2023-12)
Matric Senior Certificate with Exemption - New West Secondary School (1998-01 - 1998-12)
