Natasha Govender
Business Process Analyst
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About
Results-driven Chemical Engineer with a Bachelor of Science in Engineering: Chemical Engineering and over 11 (eleven) years of experience as a Business Process Analyst in the mining industry. Proven track record of driving process improvements and delivering results. Seeking a challenging role that leverages my technical expertise and analytical skills to drive growth and innovation. I am confident that I would significantly contribute to the success of your team's objectives.
Experience
Business Process Analyst (Consultant Mining Industry) at The Process Solution (2014-06 – Present)
Consultant Business Process Analyst specializing in mining industry process optimization, SAP implementation, and regulatory compliance with DMRE requirements.
- Facilitate process modelling sessions with clients
- Process mapping of SOPs in ARIS
- Assist SAP project teams with blueprint generation from ARIS (BPMN)
- Assist with ARIS SAP content integration to Solution Manager 7.2
- Developing Process Flow Diagrams on Visio
- Development of Codes of Practices (SOPs, Standards and Supporting Documents) for Mines as per DMRE requirements
- Facilitating drafting and COP review sessions
- Audit compliance of documentation to DMRE requirements
- Facilitation of risk assessment sessions
- Drafting, editing and formatting of standards, supporting documents and Code of Practice aligned with business processes
- Development of planned task observations, training material and assessments
- Maintaining document maintenance schedules
- Development of Training Matrix for the respective Code of Practices
- Tracking training sessions
Intern – Vacation Work at Stanger Sappi (2011-12 – 2011-12)
Intern vacation work position focused on chemical engineering tasks.
- Material balance for the Chemical Preparation Plant
Intern – Vacation Work at Tekmation Training Institute (2011-06 – 2011-07)
Intern vacation work position focused on instrument calibration and maintenance.
- Calibration of various instruments
Education
Bachelor of Science in Engineering in Chemical Engineering – University of KwaZulu-Natal (UKZN) (2012-12)
Programme in Basic, Intermediate and Advanced Project Management – University of South Africa (UNISA) (2016-06)
Matric with Distinction – Shakaskraal Secondary School (2007)
